Travelers slam D.C. hotels as ‘price gougers’ ahead of Trump’s inauguration
Travelers are flocking to snap up the last of pricey hotel accommodations in the Washington D.C…
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W Hotels Unveils Hotel Tales to Showcase Unique Guest Experiences
W Hotels, part of Marriott Bonvoy’s portfolio of over 30 hotel brands, unveils its new global series Hotel Tales. Presented in an editorial-documentary style, the series showcases the untold stories and unforgettable moments that can only happen at…
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Gregg Wallace's MasterChef role eyed up by 'godfather of hospitality' after controversy
As Gregg Wallace continues to distance himself from allegations of inappropriate sexual behaviour, a restaurateur has reportedly put himself forward to take over his MasterChef role.
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Tony Truman. From Spaces to Destinations: Lessons in Hospitality
Having spent decades in the hospitality industry, I've seen firsthand what it takes to transform a venue into a sought-after destination.
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Hospitality group apologises after reportedly telling pubs not to celebrate Australia Day
A major venue company at the centre of a stoush over Australia Day says it regrets the "concern and confusion" it has caused over comments about celebrating Australia Day.
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NYC Pays $220 Million To Rent Hotel Owned by Pakistan, Vivek Ramaswamy Calls It 'Nuts'
New York City is paying $220 million to rent the Roosevelt Hotel, owned by Pakistan International Airlines, to house illegal immigrants, a report revealed. The hotel, part of a $1.1 billion IMF bailout package for Pakistan, had been closed since…
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Saudi Arabia unveils vast mountain hotel that looks suspiciously like city from Lord of the Rings
As part of a trillion-dollar project, Saudi Arabia has unveiled a new hotel that looks suspiciously like something out of Lord of the Rings — and its development has caused anger.
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Miami hotel to pay $100,000 settlement after firing worker 4 days after stillbirth
A hotel based in Fort Lauderdale, Miami, has agreed to settle a lawsuit that alleged it fired an employee just days after they requested leave to recover and grieve following a stillbirth…
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Ten-storey hotel collapse in Argentina leaves one dead and several trapped
A 10-storey hotel collapsed in Argentina, leaving one person dead and seven still trapped in the debris…
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Liam Payne's death investigation takes new turn as police demand access to hotel computers
Police are continuing to probe the Casa Sur Hotel in Buenos Aires, Argentina, where One Direction star Liam Payne tragically fell to his death aged 31 on October 16.
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The Owner of This Luxe Palm Beach Hotel Wants to Sell—for $1 Million a Room
Hotels in the Palm Beach area are apparently a hot commodity. The Ben hotel, in West Palm Beach, Florida, may soon be sold for an impressive $1 million per room, Bloomberg reported recently.
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One Direction star Liam Payne dies aged 31 in hotel balcony fall in Argentina
One Direction Liam Payne has died in Argentina after falling from the balcony of his hotel room in Buenos Aires, police said.
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Tokyo cracks down on ‘kasuhara’ amid rise in customers abusing staff
A wave of abusive consumers has prompted authorities to introduce the country’s first ordinance to protect service industry employees
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How the ‘Pursuit of Wow’ Can Help You Deliver the Highest Levels of Service
It wasn’t that many years ago when the expected image of a hotel general manager was a tall, most likely white, man sporting a folded handkerchief in the pocket of his perfectly tailored black blazer…
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Swillhouse revelations are the end result of the glorification of hospitality’s toxic culture
From my first job to my last, hospitality businesses have not always been a safe or equal spaces for women. The Swillhouse story is a stark reminder that a toxic culture still prevails in hospitality.
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Raffles Hotels & Resorts unveils ‘The Butler Did It’ campaign
Raffles Hotels & Resorts has launched a striking portrait of the art of hospitality that celebrates its renowned butler service.
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The weirdest room service requests revealed, including caviar hot dogs and fresh goat’s milk
Gone are the days when guests simply ordered a club sandwich and skinny fries. Hotel guests make some rather outlandish and unusual room service requests, according to a new report.
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Are you a hotel buffet bandit?
Last week, on a Swedish train somewhere between Linkoping and Mjolby, as I struggled to open a bag of cheesy doofers that was to serve as my lunch, my travel companions began unwrapping their own picnics. Some, like me, had made hasty and…
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