This Chic Hotel Group Is Expanding in Europe — and Rethinking What Luxury Means to Travelers
The Standard CEO Amber Asher tells T+L what's next for the hotel brand, and what luxury really means in 2024.
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Jurny, the leading vertical AI solution for automating hotel and short-term rental operations, today announced the public launch of its AI Multi-Agent system. This industry-first technology marks a significant milestone in the evolution of property…
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ALL – Accor Live Limitless recognised as “best overall loyalty program” in Asia Pacific
Accor, the largest hotel operator in Australia and New Zealand, proudly announces that its lifestyle loyalty programme, ALL – Accor Live Limitless, has been awarded top honours in two categories at the 2023/2024 Asia Pacific Loyalty Awards, held…
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All About Service: The Golden Hotel’s Tim Gerhold on the Hospitality Road Taken
Tim Gerhold, general manager, The Golden Hotel, Ascend Hotel Collection in Golden, Colorado, definitely has the often-mentioned hospitality gene. That guest-first sensibility was on full display when, mid-interview with LODGING, he didn’t hesitate…
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ACCOR’S MAUD BAILLY ON HOW AI CAN ENHANCE THE LUXURY HOTEL EXPERIENCE
Maud Bailly joined Accor in 2017 as chief digital officer, in charge of the French hospitality company’s information systems, hotel and guest systems, digital products, data and global sales. In late 2020, she became CEO for the company’s businesses…
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Hotels to Revamp Loyalty Programs in 2024
Some hotel companies plan changes to their loyalty programs in 2024, including Hyatt Hotels Corp. and Omni Hotels & Resorts, each company recently announced. Beginning Jan…
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Painful Marriott Rewards Inflation For Hotel Night Awards – It’s getting worse!
This week, our Whine Wednesday is about Marriott Rewards and the unfortunate but very real inflation for hotel night redemptions that happened during the last few years, oftentimes doubling the number of points required…
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World-Renowned Artist BRITTO Launches Private Terminal Lounge Takeover with XO
XO, the world's premier private aviation network, has announced an exclusive partnership with Romero Britto, considered to be the most licensed artist in the world, to celebrate innovation and creativity…
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ACCOR ENHANCE LOYALTY PROGRAMME BENEFITS
Accor has announced a new partnership with National Australia Bank (NAB) to bring enhanced benefits to members of its Accor Live Limitless loyalty programme (ALL)…
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Marriott Bonvoy Kicks Off Largest Cyber Week Sale to Date
Today Marriott Bonvoy is announcing its largest Cyber Week Sale to date. With more than 6,500 participating properties across its unparalleled portfolio, the sale is the perfect time for members to book the gift of travel this holiday season…
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Travel and hospitality app lets you book exclusive hotel amenities minus the overnight stay
ResortPass helps travelers get access to hotel amenities without overnight stays, has created new market in hospitality industry…
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As of Oct. 17, cardholders of the Chase Sapphire Reserve® card, Chase United MileagePlus cards and invite-only J.P…
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InterContinental Hotels Group (IHG) has been making big strides in the realm of hotel technology, with its IHG One Rewards mobile app playing a central role…
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American Express Cancels “Dining By Amex” Credit In The Nordics (Perhaps Other Markets Too?)
American Express has benefits for its cards that vary between markets, and Platinum cardholders in Nordics have been eligible for a Dining by Amex credit since 2022…
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Hyatt’s Impression by Secrets Launches Exclusive Dining Experiences With Top Culinary Personalities
Hyatt Hotels Corporation announced the launch of its Impression Makers Supper Club, a series of exclusive dinners from the World of Hyatt’s Inclusive Collection, in collaboration with some of the most talented and innovative chefs in the world…
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Hyatt’s CEO Says Experiences Now Matter, Not Points. He’s Missing… The Point
OPINION PIECE - Skift says that Hyatt “is adjusting how it markets its loyalty program to reflect new realities” of reduced business travel and increased leisure travel. That’s what the chain itself suggests…
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As restaurant competition rebounds, here are 5 ways to encourage repeat dining
Diners who sign up for programs may be more likely to order additional items or visit more frequently to reach their reward, increasing sales and the bottom line for a restaurant.
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