The luxury hotel bubble: A warning to the industry
In the world of luxury hospitality, a storm is brewing beneath the surface of seemingly endless growth and expansion.
read more
By tag
Select Tags:
Prioritizing Hospitality Workers' Mental Health This Holiday Season And Beyond
The majority of hospitality workers believe there is a stigma around mental health across the industry. But self-care and therapy isn’t enough to solve the issue when 51% of hospitality workers say their job is stress-inducing most or all of the…
read more
How hospitality companies are redefining the customer experience
Personalisation, food & beverage, and market research are fundamental to creating hospitality experiences that increase loyalty and revenue.
read more
Joanne Taylor-Stagg: Transforming The Athenaeum and hospitality
Joanne Taylor-Stagg, general manager of The Athenaeum Hotel and Residences in London, embodies the spirit of modern hospitality leadership. With a career spanning over two decades, Taylor-Stagg has led transformations at iconic properties, navigated…
read more
Overwhelming hotel tech market whittled down to 3 key factors
We’re drowning in a sea of technological ‘solutions’. But what are hoteliers really looking for in technology today? When all is said and done, it comes down to three key areas…
read more
Minor Hotels’ Yuan Fang on Expanding into Greece and Beyond
With Greece emerging as a strategic focus for the global hospitality industry, Minor Hotels — a Bangkok-based group operating more than 550 properties across 56 countries — has identified the country as a key destination for both urban and resort…
read more
France sees a decrease in hotel occupancy rates
The trend raises concerns about the sector's recovery and future stability amid shifting travel patterns and economic pressures.
read more
Rotana, one of the leading hotel management companies in the Middle East, Africa, South Asia, and Eastern Europe, is excited to announce the appointment of Ugur Talayhan as Country Manager for Türkiye, Eastern and Central Europe, effective September…
read more
Choice Hotels introduces Lobby in a Box modular design package
Choice Hotels International has introduced a new modular design package, Lobby in a Box, to enhance extended stay hotel conversions for its Suburban Studios and MainStay Suites brands.
read more
We speak to the CEO of Raffles and Fairmont about the evolution of the brands and the future of the luxury hospitality industry.
read more
Meet Bengaluru hotel's work-from-home receptionist. Netizens debate over innovation vs inconvenience
A Bengaluru hotel recently introduced a virtual receptionist, where guest services are managed remotely via video conference, prompting mixed reactions online. Ananya Narang, CEO of Entourage, shared her surprise at checking into a hotel with no…
read more
How the ‘Pursuit of Wow’ Can Help You Deliver the Highest Levels of Service
It wasn’t that many years ago when the expected image of a hotel general manager was a tall, most likely white, man sporting a folded handkerchief in the pocket of his perfectly tailored black blazer…
read more
Holidays can cost 50% more if you book on a computer, not a smartphone app
Families planning half-term breaks face paying up to 50 per cent more on Booking.com if they use a computer rather than the travel firm's smartphone app.
read more
Swillhouse revelations are the end result of the glorification of hospitality’s toxic culture
From my first job to my last, hospitality businesses have not always been a safe or equal spaces for women. The Swillhouse story is a stark reminder that a toxic culture still prevails in hospitality.
read more
BANGKOK – Former Six Senses President Bernhard “BB” Bohnenberger has created a hotel management company whose ideals have already won over several owners to build authentic niche resorts in unique locations bearing the company’s name, Discover…
read more
Hotel Tech-in: The sensors alerting hotel staff of cleanliness issues
Hygiene IQ’s sensor technology allows travelers to alert housekeeping staff of their needs, helping hoteliers improve the guest experience.
read more
Singapore vs. Hong Kong: A Hotel and Tourism Rivalry
Singapore and Hong Kong were once seen by many travelers as shopping-centric destinations. But Singapore has recast itself as an experience destination with many live events, widening its lead against Hong Kong in tourism…
read more
Hotel leaders to explore the use of AI and guests experience goals at TIS2024
The fifth edition of TIS – Tourism Innovation Summit will take place from October 23 to 25, 2024 in Seville, Spain.
read more