Thai hotel groups flock to Maldives as tourism booms
Once regarded as a high-end exclusive destination for couples, the island chain now caters to families and less wealthy tourists.
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What Are the Benefits of Changing Your Hotel Software?
Switching your hotel software can feel overwhelming, with concerns about downtime, staff training, resistance to change, and potential disruptions. It’s easy to see a tech upgrade as a complex and stressful process. However, modernizing your hotel…
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Beyond luxury: differentiation and wellness in hotels and branded residences
In an increasingly competitive landscape, differentiation has become one of the biggest challenges for luxury hotels and branded residences, with traditional markers of high-end hospitality no longer no longer adequate when seeking to create a true…
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Meliá Hotels International: Expanding leisure with strategy and sustainability
Meliá Hotels International has long been a leader in the hospitality industry, particularly in the leisure segment…
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Blackstone Group prepares to sell 22 hotels in the Canary Islands
The American investment fund Blackstone is preparing to sell its hotel assets in Spain, currently held under its Hotel Investment Partners (HIP) division. This move comes as the hospitality sector is experiencing strong growth, providing an…
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Bizarre secret of new Hyatt hotel built at ritzy Utah ski resort
A new Hyatt hotel in Utah next to a ritzy ski resort has a strange secret: It's been built for the US military.
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Otelier data breach exposes info, hotel reservations of millions
Hotel management platform Otelier suffered a data breach after threat actors breached its Amazon S3 cloud storage to steal millions of guests' personal information and reservations for well-known hotel brands like Marriott, Hilton, and Hyatt…
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Japan's ancient capital is set to raise its hotel tax by as much as tenfold
The new measures will take effect in March 2026 if approved by the city assembly.
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Management challenges, changes for 2025
Addressing labor costs and retention, as well as F&B profitability top of mind for managers who are creating more incentive-based deals.
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The most-satisfied hotel loyalty programs are Marriott Bonvoy globally and Toyoko INN in Japan
J.D. Power Japan conducted a survey on hotel loyalty program satisfaction for global brands and domestic brands in Japan, calculating scores from four factors of ‘member benefits,’ ‘loyalty points,’ ‘app or website’ and ‘information from a hotel.’…
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How Hilton Supply Management (HSM) transforms spend analysis into actionable savings for hotels
In the hospitality industry, effective spend management is essential for protecting a property’s bottom line, and HSM's innovative procurement-led property review service helps hoteliers identify significant cost-saving opportunities without…
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The luxury hotel bubble: A warning to the industry
In the world of luxury hospitality, a storm is brewing beneath the surface of seemingly endless growth and expansion.
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Prioritizing Hospitality Workers' Mental Health This Holiday Season And Beyond
The majority of hospitality workers believe there is a stigma around mental health across the industry. But self-care and therapy isn’t enough to solve the issue when 51% of hospitality workers say their job is stress-inducing most or all of the…
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How hospitality companies are redefining the customer experience
Personalisation, food & beverage, and market research are fundamental to creating hospitality experiences that increase loyalty and revenue.
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Joanne Taylor-Stagg: Transforming The Athenaeum and hospitality
Joanne Taylor-Stagg, general manager of The Athenaeum Hotel and Residences in London, embodies the spirit of modern hospitality leadership. With a career spanning over two decades, Taylor-Stagg has led transformations at iconic properties, navigated…
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Overwhelming hotel tech market whittled down to 3 key factors
We’re drowning in a sea of technological ‘solutions’. But what are hoteliers really looking for in technology today? When all is said and done, it comes down to three key areas…
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Minor Hotels’ Yuan Fang on Expanding into Greece and Beyond
With Greece emerging as a strategic focus for the global hospitality industry, Minor Hotels — a Bangkok-based group operating more than 550 properties across 56 countries — has identified the country as a key destination for both urban and resort…
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France sees a decrease in hotel occupancy rates
The trend raises concerns about the sector's recovery and future stability amid shifting travel patterns and economic pressures.
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