To create real value, think like a guest
Let’s talk about revenue management.
read more
By tag
Select Tags:
A Surprise Awaited These Travelers at Check-In: The Hotel Was Closed
Several Manhattan hotels operated by LuxUrban abruptly closed without warning, leaving visitors from around the world scrambling for a place to stay.
read more
Proceed with caution: navigating AI in the hotel industry
Integrated Resort Advisors Principal and HFTP International Hospitality Technology Hall of Fame inductee, Scot Campbell, is recognised as a pivotal figure in the hospitality technology landscape.
read more
Embrace ESG and hire professional asset managers right from the start, hotel investors advised
As Malaysia’s tourism and hospitality industry eyes a post-Covid pandemic boom, hotel investors are being urged to look beyond traditional profit measures or risk owning assets that could quickly lose value in an evolving marketplace…
read more
Hotels may be the first stop for humanoid robots, says Unix AI founder
After its showcase at the World Humanoid Robot Games, Unix AI has been fielding calls from customers eager to adopt its Wanda robots.
read more
Navigating the Next Frontier of Social Commerce in Hospitality
The launch of TikTok Go, in partnership with Booking.com, is a moment hoteliers cannot ignore. TikTok users can now book hotels directly within the app, enabling content creators to earn commissions when their followers make reservations. It is not…
read more
The $1 Trillion Question: Can the Middle East Afford a 7-Month Tourism Year?
The Middle East is building the world’s boldest tourism dreams—but will rising heat rewrite the rules of ROI, resilience, and reputation? From 50 °C “death zone” summers to exploding cooling costs and stranded giga-assets, the risks are no longer…
read more
AI in hotels: Service upgrade or system error?
The hospitality industry faces immense opportunities and disruptions with the advancement of AI, heard some 300 hoteliers and industry stakeholders who convened at Singapore Hotel Association (SHA)’s second Hospitality Exchange (HX 2025) at Hilton…
read more
Institutional capital buying into ultraluxury
Family offices and high net worth individuals have dominated investment in small, ultraluxury hotels for years. But Ad Altius CEO Thomas Brown says that is starting to change with institutional capital recognizing the value of scarcity and since…
read more
Legendary hotelier Bob Burns dies
Founder of the Regent brand, Burns was also known for anticipating guests’ needs, respecting staff and advancing global tourism.
read more
Hotel Sales Teams Need Fewer Leads, Not More
Stop Chasing the Wrong Leads. Start Closing the Right Ones.
read more
With AI, Could We Lose the Art in Culinary Arts?
AI has many uses and applications, from optimising operations to streamlining service. But when it comes to creativity, where do chefs stand?
read more
Matt Preston reveals his biggest hotel gripes
If your hotel room doesn’t have these basic features you really need to lift your booking game.
read more
Turkish Hotel Association Announces Death of Industry Pioneer Sinan Babila
The Turkish Hotel Association (TÜROB) announced the death of Sinan Babila, a veteran figure in the country’s tourism industry and a former chair and founding president of the association.
read more
Four common misconceptions about auctions
As the industry matures, auctions are proving to be a reliable, transparent and effective way to sell more hotels.
read more
Where hybrid belongs and where it doesn’t
Hospitality education in India has not kept pace with the world it claims to serve. Most institutions still follow a playbook written when the country needed supervisors, not entrepreneurs. The curriculum, the structure, and the metrics we continue…
read more
OYO pioneers use of Google’s Veo 3 technology in Indian hospitality, launches pilot in Europe
OYO has become the first hospitality company in India to adopt Google’s latest generative AI video innovation, Veo 3, marking a significant leap in creative storytelling and personalised marketing.
read more
Mechanical and semi-automated parking systems offer an alternative to the permanent rigidity of ramps and wide circulation aisles. Systems like stackers or puzzle platforms condense vehicle storage into smaller footprints, freeing up land or…
read more