Hotel technology predictions for 2025
In the face of low or flat rate growth, hotels will turn to ecommerce, actionable data insights, and generative AI to maintain profitability.
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The Hotel Media Review of 2024 – Hospitality Industry’s Zeitgeist
As with every year (almost every year) since 2011, I analyze the top headlines in hotel media to see what are the trends that get the most mentions and interest. I find analyzing the most clicked headlines to be a good way to see what interests the…
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4 Trends to Watch in 2025: The Future of Technology and AI
With a new year around the corner, it’s time to start thinking about what tech trends are coming in the months ahead, 2025 will be interesting.
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Mews Founder Richard Valtr on the Future of Hotel Management and the Role of AI
In a recent interview with Hotel Management Magazine, Richard Valtr, founder of Mews, shared insights into the company's growth and the future of the hotel industry…
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Shanghai's Premier Hospitality and Design Event: Hotel & Shop Plus 2025
HOTEL & SHOP PLUS, a leading trade fair for the hospitality industry, is set to kick off on March 31, 2025, at the Shanghai New International Expo Centre…
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Change is blowing through the professional services sector
Today a global revolution is taking place, heralding a new information age, comparable to the introduction of the printing press, electricity, cars, trains and the internet. Its potential to revolutionize our world in ways previously unimaginable is…
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Hotels Will Start Selling So Much More Than Rooms
For years, hotels have treated their digital storefronts with all the imagination of a Soviet-era grocery. Guests faced dreary drop-down menus that reduced the art of hospitality to generic choices like “Economy Standard” and “1 Queen Bed Suite.”…
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Travel agent’s chatty AI call-handlers take off
Recordings of eight million conversations helped create robot staff who don’t need sleep — including Donnie, who recommends a ‘beautiful’ stay in Washington DC
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4 hospitality trends to watch in 2025
2024 is quickly drawing to a close and with it a strong year of demand for the travel industry. According to Amadeus’ business intelligence data, 5% more hotel room nights were booked globally from January – October 2024 compared to the same time…
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“No One Is Pushing the Hotel Industry to Change Faster Than the Savvy Indian Traveller”: SiteMinder
SiteMinder, the world’s leading hotel distribution and revenue platform, has released SiteMinder’s Changing Traveller Report 2025, the largest survey globally on accommodation, revealing that Indian travellers are emerging as the most influential…
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On November 26, the China Hotel Overseas Investment Conference, hosted by Sunmei Hotels Group, was successfully held at Mövenpick by Accor Qingdao Sunmei.
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E-Sports meets hospitality in tourism game
Wanda Hotel & Resorts, Tencent E-Sports and Jingxiang Technology officially launched the new e-sports hotel brand Jingsheng Hotel at Changbai Mountain Wanda International Resort in Baishan, Jilin province…
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Overwhelming hotel tech market whittled down to 3 key factors
We’re drowning in a sea of technological ‘solutions’. But what are hoteliers really looking for in technology today? When all is said and done, it comes down to three key areas…
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Game On: The Rise of Competitive Socialising in Hospitality
In the bustling world of hospitality, trends come and go. But one recent development stands out for its unique blend of entertainment, interaction, and social engagement: competitive socialising.
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Les Roches and ILUNION Hotels unveil the first Hotel Innovation Barometer, offering a comprehensive look at how over 40 international hotel companies of various sizes are leveraging innovation to boost competitiveness…
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ChatGPT's Real-Time Web Search is a Game Changer for Hotel Marketing
The launch of real-time web search capabilities in ChatGPT marks an exciting new chapter in the way we search for information online. While Google has been the default for finding quick answers, ChatGPT’s web browsing introduces unique advantages…
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Hotel Assistant: World’s first end-to-end AI voice hotel agents take 10,000 calls a day
The first end-to-end global team of AI generated booking assistants are taking interactive calls for over one million properties worldwide
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The Paradox of Standards: How mastery elevates personalization in hospitality
Today’s hotel guests seek emotional connections during their stays, challenging the industry to balance authentic experiences with consistent brand standards.
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