Crisis readiness: What to do before sirens sound
Crisis isn’t a one-time test. It’s a daily measure of readiness. The hotels that thrive aren’t reacting, they’re preparing.
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Why Your Favorite Server Quit — the Real Cost of Hospitality Burnout
Restaurants are back, but the people who work there may not be OK. Here's what you need to know.
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Women Travelers in Asia Shaping Hospitality Trends in 2025
A new Agoda survey outlines shifting travel preferences among women travelers in Asia, including a rise in cultural exploration, family trips, and solo travel.
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French and spanish hoteliers unite against Booking.com
Two law firms—Eskariam in Spain and Geradin Partners in Paris—are teaming up with hoteliers in France and Spain over what they call "excessive commissions" from Booking.com…
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Will the Human Touch Become the Ultimate Hotel Luxury in an Automated World?
The $50 room service hamburger wasn’t memorable for its Wagyu beef or truffle aioli. What made it extraordinary was the moment it arrived at 2 a.m., delivered to a jet-lagged executive by John, the room service attendant. With a quiet smile, John…
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Hotel employee, 26, dies of rare rat-linked virus that killed Gene Hackman’s wife: report
A young California man died from the same rare rodent-linked virus that killed Gene Hackman’s wife in February — with health officials discovering rat droppings at his workplace following his untimely death, according to a report…
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Influencer Marta Hermoso Arrested In Hotel Robbery Case
Marta Hermoso, the influencer accused of being an accomplice in the robbery of a luxury hotel in Madrid, has found herself at the center of a sensational legal drama that has captivated both social media and traditional news outlets. The case…
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South Korean 'jail' charges guests £100 to become overnight inmates
A South Korean hotel is offering guests the exact opposite of an escape, serving up incarceration in a cell that spans just 5 square-metres.
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Global awards launched for hotels welcoming dogs
The Roch Dog Friendly Hotel Awards 2026 will be the first scheme of its kind to benchmark international standards in canine hospitality.
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Italy’s Law Cracks Down on Fake Hotel and Restaurant Reviews
Italy is taking strong steps to protect its tourism industry by targeting fake hotel and restaurant reviews with new laws.
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Japan's youth abandon tourism jobs amid low wages, harsh work culture
Seeking better pay and work-life balance, young Japanese workers are leaving the tourism sector, worsening labour shortages in an industry crucial to Japan’s economy, reports South China Morning Post (SCMP)…
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Are hotel membership schemes worth it? We crunch the numbers
These members’ clubs give access to hotel discounts, added value such as breakfast and even airport lounge access. Not all work out cheaper than booking direct, though…
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Phishing campaign impersonating Booking.com targets hospitality sector with malware
Hotel and hostel workers are being tricked into downloading credential-stealing malware by cybercriminals impersonating Booking.com.
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Spain chaos as squatters take over 100 rooms in another hotel ahead of holiday season
Squatters have taken over another hotel in Spain, after last month it was reported that squatters had taken apartments at a popular resort in Majorca — and locals are becoming increasingly concerned
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Is social media a viable distribution channel in hospitality?
According to Skift’s State of Travel 2024, social media is the preferred online source for trip planning for 32% of travelers, ahead of official sites, Google, review sites, travel influencers, offline sources like friends and family, etc. Stelico…
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Major hotel chains offer free accommodation to attract employees to the Canary Islands
Leading hotel chains including Riu, Meliá, Barceló, and Iberostar have launched innovative recruitment strategies in the Canary Islands, offering free accommodation to employees as an incentive to attract staff…
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New York City is set to close a controversial migrant shelter at the Roosevelt Hotel
A Manhattan hotel-turned-shelter is set to close after becoming an emblem of New York City's fraught effort to manage an influx of international migrants.
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Security being stepped up to prevent squatting in Mallorca's hotels
Some establishments are easier targets than others
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