'I stayed in the world's largest capsule hotel - I made one awkward mistake'
It costs from £30 a night, is right in the heart of London, but there's a catch - you can only just about sit up in bed
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David Marriott, chairman of the board of Marriott International, settled a decades-old pronunciation debate this week during an event with loyalty members at the company’s headquarters in Bethesda, Md…
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How to prepare Your Hotel For The Agentic AI Upheaval?
I believe priority #1 for independent hoteliers, midsize and smaller hotel brands is to create true two-way APIs among three crucial technology pieces: PMS-CRS-CRM.
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Preferred Hotels & Resorts launches legendary 17-night private jet journey
Preferred Hotels & Resorts unveils its first ever private jet experience, Legendary Journeys – The Ultimate Private Jet Experience by Preferred Hotels & Resorts, in partnership with Bucketlist Xperiences…
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A Surprise Awaited These Travelers at Check-In: The Hotel Was Closed
Several Manhattan hotels operated by LuxUrban abruptly closed without warning, leaving visitors from around the world scrambling for a place to stay.
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Hotel tech: Are hotels getting too smart?
From robot butlers to smart showers, hotels are racing to upgrade their rooms with tech - though not every guest is ready for the upgrade...
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The $1 Trillion Question: Can the Middle East Afford a 7-Month Tourism Year?
The Middle East is building the world’s boldest tourism dreams—but will rising heat rewrite the rules of ROI, resilience, and reputation? From 50 °C “death zone” summers to exploding cooling costs and stranded giga-assets, the risks are no longer…
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Future hospitality industry talent will be developed at hotel’s own training academy
A five-star hotel and resort is launching its own academy for school and college leavers to nurture the next generation of hospitality professionals.
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Matt Preston reveals his biggest hotel gripes
If your hotel room doesn’t have these basic features you really need to lift your booking game.
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Hotel Miramar ceasing operations at end of October; 108 employees to be laid off
Hotel Miramar Singapore will cease business operations at the end of October, it was announced on Friday (Aug 29), a move that would see 108 employees laid off.
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Bad actors: How to protect your hotel against cyber threats
Hospitality leaders know the industry thrives on delivering seamless experiences and building guest loyalty. Unfortunately, the very systems that create positive guest experiences have also become prime targets for sophisticated cybercriminals…
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Amsterdam Hotels on AI Risks: Protecting Guest Privacy with Secure Systems, Ireckonu Warns
In a significant warning to the hospitality industry, Ireckonu, a leading provider of technology solutions for hotels, has raised alarms about the potential privacy risks hotels face when using public AI tools like ChatGPT with guest data. With the…
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The mystery of Sky Marine Hotel: Does it even exist?
Sky Marine Hotel Singapore is a fraudulent hotel listing that has appeared on Google Maps and various online platforms, claiming to be a luxury accommodation facility. The listing presents itself as a seaside hotel with stunning ocean views…
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Mechanical and semi-automated parking systems offer an alternative to the permanent rigidity of ramps and wide circulation aisles. Systems like stackers or puzzle platforms condense vehicle storage into smaller footprints, freeing up land or…
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The global wellness tourism sector is on an accelerated growth trajectory, driven by a decisive consumer preference for well-being integrated into travel. Recognizing this transformation, Wellness in Travel & Tourism (WITT) and the Wellness Tourism…
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Hotels are the final frontier of an ableist society
It was on a ferry to Bilbao from Southampton, teetering on the edge of a low bunk and sobbing with exhaustion, that I learned the first rule of accessible accommodation. Which is that it probably isn’t. Not for me, anyway…
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Why human-led hospitality still wins in a tech-driven world
There’s an old proverb that says if a stranger shows up at your door, feed them for three days before you ask who they are, where they’re from and where they’re going. And that's a perfect illustration of true hospitality…
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Even Babies Are Welcome at the Spa at These Ultra Luxury Resorts
What was once an exclusively grown-up domain is now being marketed as a multigenerational wellness experience appropriate for stressed teenagers, curious elementary schoolers and even toddlers and babies. Gone are the days of dropping your children…
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