Istanbul tourist deaths prompt major investigation into food and hotel safety
Turkish authorities have launched a wide-ranging investigation into the deaths of a German tourist mother and her two children in Istanbul, after the family fell ill during their visit and later died from suspected poisoning…
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Fake captain allegedly flew hundreds of plane passengers using forged credentials
It was a sky-high scam. A co-pilot allegedly forged certificates to qualify himself for a captain position with a Lithuanian airline — and helmed flights carrying hundreds of passengers throughout Europe…
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Jose Mourinho has been accused of leaving his former club Fenerbahce with an eye-watering £656,000 bill after staying at a luxurious five-star hotel for the majority of his 16-month spell in charge of the Turkish Super Lig club, as per reports in…
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Accessible Design Talk: How to communicate accessibility clearly
At IHS London 2025, accessibility experts Ed Warner MBE and James Dixon-Box joined Hotel Designs Editor Sophie Harper to explore how hotels can communicate accessible design more clearly – from online information to staff training – and why doing so…
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The Wealthiest Clients on Earth Don’t Renew Loyalty. They Test It
Loyalty is a currency they use differently, in the UHNW and UHNW+ world, loyalty looks nothing like it does in traditional luxury.
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Jacobs issues candid warning to luxury hotel brands
Luxury hospitality is facing an identity crisis with too many hotel brands becoming “homogenous”, according to Wild Origins Founder Neil Jacobs.
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London’s first luxury self-storage facility to open beneath the Biltmore Mayfair
High-end storage units for supercars, fine art and wine to launch in Central London, offering hospitality-grade service for affluent clients and business travellers
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Inside the boutique hotel balance
Independent and boutique hotels face the same labor and cost pressures as branded properties, but with fewer economies of scale and higher expectations for personalised service.
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Iraq launches probe after diplomat accused of taking towels from Jordan hotel
An Iraqi diplomat is in hot water after being accused of stealing towels from a Jordanian hotel. Iraq’s Foreign Affairs Ministry has taken up the case, and even an Iraqi tribe has become involved.
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Hotel subscriptions are becoming popular but are they worth it
With industries like airlines to chain restaurants now selling subscriptions to their regular customers, hotels have become the latest to enter this space with membership programs in which one can pay a monthly or annual fee to get access to…
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United Airlines Can’t Find Hotels Willing To Take Its Flight Attendants – Here’s Why
United Airlines is reportedly struggling to find hotels that will take its flight attendants during layovers, according to the Association of Flight Attendants (AFA-CWA) which represents more than 25,000 crew members at the Chicago-based carrier…
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Why Hospitality Education Needs a Reality Check
For much of the late twentieth century, hospitality education was a model of how academia could work hand in hand with industry. The UK led the world in creating postgraduate programmes that balanced academic rigour with real-world relevance…
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Don’t Leave the Golden Window Open Too Long
Exclusive Feature: Imagine walking into a shop to ask about a product that has caught your attention, and you are most likely to buy it.
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How to ensure your luxury offering evolves with the times
Once upon a time, luxury in hospitality was defined by things such as marble floors, expensive silverware and the thread count of the linens. It was about spectacle and exclusivity. Fast forward to the post-Covid era and that is giving way to a…
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Young adults are drinking less. What can the wine industry do?
The big, bold bottles of wine once guaranteed to impress are no longer cutting through with today’s younger drinks. Young Australians are drinking less wine, and when they do, it’s on different terms. For operators, the challenge is clear — but so…
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A rooftop bar can be utilized as a breakfast/lunch space. A breakfast restaurant could be transformed to serve breakfast, lunch, dinner and cocktails and potentially triple the revenue. Constantly re-imagining current F&B space to better serve…
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Human washing machine pods coming to Japanese hotels
At hotels in Japan, the bathing facilities usually fall into two broad categories. There might be a traditional setup, with compact shower booths where you wash off before entering a large communal tub to soak in, or you could have a more modern…
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US Hotel labour shortage deepens with visa policy uncertainty
The US Hotel labour shortage is worsening as unpredictable visa rules, tighter checks and uneven H-2B and J-1 timelines thin staff just as travel demand rises.
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