Omni Hotels duck RICO claims from private villa owners
The "villa" owners had accused the Omni La Costa Resort and Spa of a pricing scheme that drove more guests to the resort's own rooms over their swanky villas.
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Premier Inn should loosen up a little as it expands
Whitbread’s budget chain keeps tight control of its UK hotels but needs more flexibility overseas
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How independent hotels can stay visible in the AI era of distribution
Chris Bowling, head of digital and consumer marketing at BWH Hotels GB, shares some advice for independent hoteliers on how to remain competitive and visible.
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The Five Stages of Rate Parity Acceptance
Rate parity is an evergreen topic. I wrote an article on rate parity for hotels in 2023, and all the way back in 2015. It’s an issue that seems to stir up a lot of concern at the asset management and property levels…
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The case for mixed-use hospitality
The evolution of leisure real estate is well underway, driven by shifts in consumer demand and an increasing desire for flexible spaces that combine multiple asset classes. As the middle class expands globally and remote working culture becomes…
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How insurance has become a disruptive force in hotel underwriting
After years of pandemic-driven disruption, RevPAR has largely returned to pre-2020 levels across many US hotel markets, particularly those with strong leisure demand. This metric increased by 1.8 percent last year, with CoStar noting it reached…
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The STR/TE Hotel Market Forecast for May 2025 presents a detailed analysis of the expected performance in the hotel industry across Europe, Asia Pacific, and the Middle East. The report highlights modest growth in Europe, stronger performance in the…
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10 Hotel Truths for 2025 (That Actually Matter)
We’re halfway through 2025, it’s time to call it like it is and hospitality has seen a lot; some great ideas, a lot of noise, and more than a few flops.
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Injured man gets $9.45M jury verdict against Dallas hotel
A Dallas County jury awarded $9.45 million to a man who suffered injuries at Hotel Crescent Court while walking his dog.
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How GDS Commission Shares Impact Global Hotel and Agency Revenue
Part one of this two-part series explores the global landscape for GDS commission shares, which represent tens of millions of dollars in revenue for travel management companies and agencies. A better understanding of gaps by region, country, and…
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Twenty Years of Change: How Hospitality Tech Evolved and What’s Next
Twenty years ago, hospitality looked very different. Kitchens ran on handwritten tickets and verbal handoffs. POS terminals were clunky, fixed to the counter, and limited to basic transactions. Front-of-house teams juggled high guest expectations…
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How to Turn Your Hotel Website into Your Best Salesperson
A hotel website has one overriding job: sell the experience. It should feel like an extension of your property – authentic, functional and persuasive.
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Secret Service, 1,000 hotel rooms and The Beast: How US presidential overseas travel is planned
Even low-risk trips mean bringing bags of Trump's blood, and there's always someone carrying the 'nuclear football'
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From dirty data to performing miracles - hotel approaches to AI
Travel companies across all segments are grappling with rapid advances in artificial intelligence (AI). Questions they are asking include what use cases make most sense? Is my data centralized and accessible to glean meaningful insights? Can I trust…
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French and spanish hoteliers unite against Booking.com
Two law firms—Eskariam in Spain and Geradin Partners in Paris—are teaming up with hoteliers in France and Spain over what they call "excessive commissions" from Booking.com…
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Loyalty programs prove their value: CBRE
Loyalty fees increased by 4.4% in 2024, outpacing 2.7% revenue growth, but at just $5.46 per occupied room or 1.6% of total revenues…
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Luxury Hotels Lose Their Luster in China as Buyers Hold Off Amid Economic Slowdown
Luxury hotels in China, once prized assets, are struggling to attract buyers as economic growth slows. Their steep price tags and high running costs mean than many stay on the market for a long time and those that do sell, often do so at a heavily…
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How the acquisition potential for Sandals might divide the hotel industry
A popular all-inclusive resort brand hitting the market might seem like catnip for major hotel companies like Marriott International, Hilton, Hyatt, Accor and IHG Hotels & Resorts — each of which has shown significant interest in expanding in this…
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