To create real value, think like a guest
Let’s talk about revenue management.
read more
To create real value, think like a guest
Let’s talk about revenue management.
read more
A Surprise Awaited These Travelers at Check-In: The Hotel Was Closed
Several Manhattan hotels operated by LuxUrban abruptly closed without warning, leaving visitors from around the world scrambling for a place to stay.
read more
AHLA, AAHOA decries failed referendum that will cause minimum wage to escalate to $30 by 2028.
read more
Hotel Sales Teams Need Fewer Leads, Not More
Stop Chasing the Wrong Leads. Start Closing the Right Ones.
read more
Four common misconceptions about auctions
As the industry matures, auctions are proving to be a reliable, transparent and effective way to sell more hotels.
read more
Luxury hotel REIT Braemar up for sale
The luxury hotel REIT said it doesn’t believe it “can flourish in today’s market environment” and will begin the sales process immediately.
read more
Why Trinity’s CEO is bullish on the current deal environment
CEO Sean Hehir discusses Trinity’s latest transactions, what he's seeing in the M&A market right now and the robust state of leisure travel.
read more
A British restaurant is launching the UK’s first water menu
The French are known for their love of fine wines. La Popote, a French-style restaurant in northern England, is no exception.
read more
Soho House members’ club ‘close to $1.8bn deal to take it private’
The private members’ club Soho House is reportedly close to reaching a $1.8bn (£1.3bn) deal to take it private after a tricky four years listed on the New York stock exchange.
read more
Is AI going to make hotel websites obsolete?
We are already witnessing the emergence of the Personal AI Agents. ChatGPT Operator, Google Gemini AI Agent, Microsoft Copilot AI Agent, Claude AI Agent, etc…
read more
The AI ‘algorithmic audit’ could be coming to hotel room checkout
Artificial intelligence can lead to surprises in all sorts of places where a bill once would have been considered settled.
read more
OTAs Undercut Hotel Direct Rates in 75% of Searches
Biannual World Parity Monitor reveals the scale of price pressure on hotel direct channels — and where hotels still hold the advantage
read more
Omni Hotels duck RICO claims from private villa owners
The "villa" owners had accused the Omni La Costa Resort and Spa of a pricing scheme that drove more guests to the resort's own rooms over their swanky villas.
read more
Premier Inn should loosen up a little as it expands
Whitbread’s budget chain keeps tight control of its UK hotels but needs more flexibility overseas
read more
How independent hotels can stay visible in the AI era of distribution
Chris Bowling, head of digital and consumer marketing at BWH Hotels GB, shares some advice for independent hoteliers on how to remain competitive and visible.
read more
The Five Stages of Rate Parity Acceptance
Rate parity is an evergreen topic. I wrote an article on rate parity for hotels in 2023, and all the way back in 2015. It’s an issue that seems to stir up a lot of concern at the asset management and property levels…
read more
The case for mixed-use hospitality
The evolution of leisure real estate is well underway, driven by shifts in consumer demand and an increasing desire for flexible spaces that combine multiple asset classes. As the middle class expands globally and remote working culture becomes…
read more
How insurance has become a disruptive force in hotel underwriting
After years of pandemic-driven disruption, RevPAR has largely returned to pre-2020 levels across many US hotel markets, particularly those with strong leisure demand. This metric increased by 1.8 percent last year, with CoStar noting it reached…
read more