Unpopular opinion: I'm not a fan of hotel breakfasts
It doesn’t bother me if the hotel breakfast is included with my stay or not. Most times, I’d rather eat at a nearby café that’s favoured by locals.
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Couple who complained after being served 'stale' croissants at 'mouldy' French hotel win £4k payout
A couple has won nearly £4,000 in damages after complaining about stale croissants and mouldy rooms during their stay at a four-star French hotel.
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The Hotel Media Review of 2024 – Hospitality Industry’s Zeitgeist
As with every year (almost every year) since 2011, I analyze the top headlines in hotel media to see what are the trends that get the most mentions and interest. I find analyzing the most clicked headlines to be a good way to see what interests the…
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Luxury hotels enter kimchi business to diversify revenue sources
More Koreans buy premium kimchi instead of making it
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Jack Neo & HK actress Amy Yip to open durian-themed hotel in Penang by late 2025
Durian lovers, listen up. Singaporean filmmaker Jack Neo has been appointed Creative Director for an upcoming durian-themed hotel in Penang.
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Tony Truman. From Spaces to Destinations: Lessons in Hospitality
Having spent decades in the hospitality industry, I've seen firsthand what it takes to transform a venue into a sought-after destination.
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The Middle East's Hospitality Industry: Navigating a High-Stakes Geopolitical Landscape
The Middle East's hospitality industry grapples with the dual challenge of harnessing short-term gains and the uncertainty of sustained conflict…
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German Hotel Association Sees Optimism in Greece’s Case Against Booking.com
Markus Luthe, Chief Executive Officer of the German Hotel Association (IHA), has extended an invitation to Greek hoteliers to join a collective legal action challenging Booking.com’s controversial use of rate parity clauses. These clauses restrict…
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Major hotel chains accused of misleading consumers with sales adverts
Hotel chains promoting cut-price rooms may be misleading customers using “bait pricing”, says a new investigation by Which?.
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US National Restaurant Association menu trend forecast 2025
The (US) National Restaurant Association’s 2025 What’s Hot Culinary Forecast is here, revealing top trends set to shape the nation’s menus with a fresh focus on flavour, wellness, and sustainability.
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With concerns swirling about the global economy, climate change, political instability, and health issues, wellness has emerged as a beacon guiding our travel plans. With worries swirling around the global economy, climate change, political…
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ResortPass Lets You Feel Like A Hotel Guest, Even For One Day
Michael Wolf has a new vision of hospitality, and it’s called “day-guesting.” He’s the chief executive officer of ResortPass, a digital platform that lets you day-guest at luxury hotels and enjoy amenities like pools, deluxe spas, rooms and fitness…
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Gen Z sees potential in hospitality apprenticeships
New research from Greene King highlights a growing interest in hospitality apprenticeships among the younger generations in the UK, with 83% of people viewing apprenticeships as a viable alternative to university…
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Case study: How The Coniston Hotel boosted direct bookings by 70%
Forging a meaningful relationship with guests is something The Coniston Hotel Country Estate & Spa in Skipton, North Yorkshire has always excelled at. A family-run business for more than 50 years, the hotel recently partnered with Journey to…
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7 trending revenue streams for your hotel in 2024
As the hospitality industry continues to evolve in response to shifting consumer preferences and technological advancements, hotels are redefining their approach to revenue generation. Recognizing the need to adapt and diversify, forward-thinking…
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Break These 6 Rules When Job Searching
Break the first rule that says your resume must show every job you have ever had in your career.
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Foxhills Club & Resort is proud to announce the installation of Crave Interactive’s state-of-the-art tablets in all guest rooms, further enhancing the luxurious guest experience the resort is known for. These tablets feature one-touch dialling to…
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Addressing the Unseen Challenges of Hotel Work
Stellar customer service, exquisite facilities, and well-stocked amenities are the hallmarks of the hotel industry. Guests and patrons expect hospitality when paying for these services, whether for vacation, business, or other purposes…
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