Milan-based Traveltech startup Hotiday announces a €5.5 million capital raise in order to expand its portfolio of European destinations, enhance the range of services offered, establish new partnerships with tourist accommodations, and grow the…
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From dirty data to performing miracles - hotel approaches to AI
Travel companies across all segments are grappling with rapid advances in artificial intelligence (AI). Questions they are asking include what use cases make most sense? Is my data centralized and accessible to glean meaningful insights? Can I trust…
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From "Gig" to "Glitch" Economy: Hospitality's New Battle Against AI Hallucinations
The Emergence of the Hallucinated Guest (and no, we are not discussing ayahuasca retreats...). Last week, a client contacted me in visible perplexity: «We received a booking for a two-bedroom suite that does not exist»…
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Influencer Marta Hermoso Arrested In Hotel Robbery Case
Marta Hermoso, the influencer accused of being an accomplice in the robbery of a luxury hotel in Madrid, has found herself at the center of a sensational legal drama that has captivated both social media and traditional news outlets. The case…
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4 ways hospitality HR teams are taking the lead
The hospitality industry is at a crossroads, with HR leaders playing a pivotal role in addressing workforce challenges and driving strategic transformation. From combating high turnover rates and seasonal hiring challenges to leveraging digital…
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Italy’s Law Cracks Down on Fake Hotel and Restaurant Reviews
Italy is taking strong steps to protect its tourism industry by targeting fake hotel and restaurant reviews with new laws.
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Earthquake to cut Thailand tourism revenue by 10-15%, says THA
The earthquake last week is expected to cause Thailand’s tourism sector revenue to fall by 10-15% over the next two weeks, the Thai Hotels Association (THA) said on Monday.
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Is Japan’s “unmanned” hospitality dehumanizing, or a selling point?
The absence of human factor can be an attraction for younger generations.
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What Are the Benefits of Changing Your Hotel Software?
Switching your hotel software can feel overwhelming, with concerns about downtime, staff training, resistance to change, and potential disruptions. It’s easy to see a tech upgrade as a complex and stressful process. However, modernizing your hotel…
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Minister touts registration system
Attracting unregistered hotel operators into the registration system could realise significant hidden tourism revenue, potentially lifting the total revenue tally to 3.5 trillion baht if successful, says the Tourism and Sports Ministry…
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Luxury hotels take centre stage in Europe
The Mediterranean region is becoming a prime destination for hotel investment, with leisure-focused luxury assets leading the charge as appetite waxes stronger than ever and discerning investors shift their focus toward high-end leisure assets with…
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SiteMinder report shows hotel revenue up to 60% higher from direct bookings
A new report by SiteMinder has revealed that hotel websites outperformed all other booking sources in driving revenue per booking in 2024, by as much as 60%.
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Building a business is not for the faint of heart, and many of those who dare to take the chance share one trait: self-confidence.
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Hotel chain ditches Google search for DuckDuckGo — ‘subjected to fraud attempts daily’
Shortcomings in Google’s advertising environment mean that DuckDuckGo is now the browser of choice for Scandinavian hotel chain Strawberry’s employees.
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New hotel management company plans to "disrupt the luxury hotel market"
New hotel management company, Luminous Living, Founder, Chris Dickinson has big plans to disrupt the market saying, “we’ve lost touch with the customer”.
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Hospitality group apologises after reportedly telling pubs not to celebrate Australia Day
A major venue company at the centre of a stoush over Australia Day says it regrets the "concern and confusion" it has caused over comments about celebrating Australia Day.
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NYC Pays $220 Million To Rent Hotel Owned by Pakistan, Vivek Ramaswamy Calls It 'Nuts'
New York City is paying $220 million to rent the Roosevelt Hotel, owned by Pakistan International Airlines, to house illegal immigrants, a report revealed. The hotel, part of a $1.1 billion IMF bailout package for Pakistan, had been closed since…
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Squeezing revenue beyond hotel rooms - Hoteliers' Discussion
Hoteliers are starting to realise that room rates alone can’t drive the profits they need. As many reach a ceiling when it comes to average daily rates (ADR), there’s a question mark hanging over how to boost the bottom line. It has to come from…
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