The AI ‘algorithmic audit’ could be coming to hotel room checkout
Artificial intelligence can lead to surprises in all sorts of places where a bill once would have been considered settled.
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Extended-stay hotels are here for the long haul. It’s why brands are crowding in
The extended-stay hotel segment is still having its moment. In fact, its shine may have never been brighter. The asset class, characterized by long stays, from several days, to weeks, to months, and design elements, such as in-room kitchens and…
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Dine And Dash’ Epidemic Compounding Hospitality Crisis
The UK hospitality sector is grappling with a surge in ‘dine and dash’ incidents, as cash-strapped consumers increasingly leave restaurants without settling their bills – delivering another devastating blow to operators already reeling from a…
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Four-star hotel in Spain fined for scanning guest's ID card
The Spanish data protection agency (AEPD) said that this practice during the check-in process at accommodation establishments constitutes an "excessive processing of personal data"
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The new wave: How Gen Z and millennials are reshaping hospitality
Forget everything you thought you knew about career progression. For the generations now dominating the hospitality workforce, a job is no longer just a job. It’s a stepping stone in a complex web of learning, meaning, and personal reinvention. As…
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After registering record hotel transaction volumes in 2024, Japan’s hospitality market is on track for another stellar year. Last year saw deals reach US$2.9 billion in the first half of 2024, climbing to around US$7.7 billion by year end – 20…
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In battle for independents, Curator touts control
The collection of independent hotels recently grew to 81. President Jen Barnwell discusses the lure of big brands, cost containment and F&B opportunities.
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MICHELIN GUIDE TO UNVEIL FIRST-EVER GLOBAL HOTEL KEY SELECTION ON OCTOBER 8, 2025
The MICHELIN Guide is proud to announce the launch of its first global MICHELIN Key Selection, set to be revealed on October 8, 2025…
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What Bangkok street vendors can teach the hospitality industry
Bangkok street vendors exemplify true hospitality through instinctive service, efficiency, and warmth—offering invaluable lessons to the hospitality industry on guest recognition, inclusivity, and human connection beyond luxury standards…
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Meet Martin Brudnizki, the Most Sought-After Man in Luxury Hospitality
Martin Brudnizki is the gilt-edged interior architect making playgrounds for the super rich. As he unveils his latest project in Hong Kong, Prestige meets the most in-demand name in luxury hospitality…
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OTAs Undercut Hotel Direct Rates in 75% of Searches
Biannual World Parity Monitor reveals the scale of price pressure on hotel direct channels — and where hotels still hold the advantage
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Deanonymize Your Guests to Improve Guest Hospitality Experiences
As I make the rounds conducting hospitality industry training, I sense that more and more hoteliers are truly understanding the difference between “guest service excellence” and “hospitality.”
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Once a Beacon of Luxury, Scarborough’s Grand Hotel Now Faces Decline with Budget Accommodation
The history of Scarborough’s Grand Hotel is as eventful and grand in times of splendor and hardship.
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Is AI Killing Your Hotel Sales?
Why Agentic Search Is Quietly Rewriting the Rules and How to Keep Up
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The Gulf investors who are shaping global tourism
From London’s Park Lane to island resorts in the Indian Ocean, Gulf investors are steadily expanding their footprint in some of the world’s most prestigious hospitality assets.
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At the Future Hospitality Summit (FHS) 2025 in Saudi Arabia, Jean-Baptiste Recher, the Chief Development Officer (CDO) of Accor, shared insights into the company’s ambitious luxury hotel projects and how they are aligning with Saudi Arabia’s Vision…
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China’s super-rich investors eye Shanghai hotels for scarcity value, tourism appeal
High-net-worth individuals and corporate investors accounted for 88 per cent of all property deals in Shanghai last quarter, according to JLL
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Patrick Saada - Boutique hotels vs. large hotel investments
Patrick Saada highlights boutique hotels as the future of hospitality.
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