The travel trends of the future
Artificial intelligence could end up closing down the world of travel as it increasingly limits results to a traveller’s known wants and desires as opposed to giving them fresh ideas.
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Accor CEO tells industry to ‘enjoy the ride’ and tips key trends
Sebastien Bazin, chairman & CEO, Accor, told hospitality professionals to “enjoy the ride” as he predicted the continued growth of travel and tourism at the IHIF EMEA in Berlin on Monday.
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How Mobile Booking Gives Independent Hotels a Competitive Edge
The way travelers book hotels is changing, and mobile is leading the way. More than ever, guests are turning to their smartphones to research, compare, and secure reservations. According to GuestCentric (2024), more than 50% of hotel bookings are…
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What are the 2025 must-have uses of AI in hotel marketing?
Recently Revfine asked its Panel of Digital Marketing Experts the question What are your top suggestions and best practices for using AI in hotel marketing activities (e.g., communication, data analysis, etc.)…
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How hospitality operators can combat payment fraud
Security threats are increasing in the hospitality industry. In the past year, over a third of hotel businesses have reported a rise in fraud attempts, while the proportion of guests concerned about booking fraud is as high as 71%. Among those who…
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Is social media a viable distribution channel in hospitality?
According to Skift’s State of Travel 2024, social media is the preferred online source for trip planning for 32% of travelers, ahead of official sites, Google, review sites, travel influencers, offline sources like friends and family, etc. Stelico…
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Oyo founder Ritesh Agarwal reveals he still cleans hotel washrooms. Here's why
Speaking at the second edition of the Mumbai Tech Week 2025, Ritesh Agarwal emphasizes humility in leadership and overcoming fear in entrepreneurship.
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Adapting to Google’s New Algorithm: What Hotels Need to Know About the Future of Media Coverage
Last month, Search Engine Journal reported that “Google Site Reputation Abuse Penalties Hit Major Publishers.” What about its impact on hotels?
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How Machine Learning Can Help Hotels Via Segmentation Recommendations
Into 2025, this is going to be the ‘year of data’ wherein hotels now have the tools to develop real-time data flows and structured data warehouses to conduct proper AI-driven analyses. Lucrative and alluring in theory; the reality here still far…
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The Hotel Media Review of 2024 – Hospitality Industry’s Zeitgeist
As with every year (almost every year) since 2011, I analyze the top headlines in hotel media to see what are the trends that get the most mentions and interest. I find analyzing the most clicked headlines to be a good way to see what interests the…
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Developing the brand: The Design Director panel discussion
From free flowing freedom to putting people back in a box, being a design director isn’t all soft furnishings and rainbows when designing a brand, as Hotel Designs found out during a recent panel session……
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Giovanni Angelini: Is the One-Stop-Shop Booking Platform Viable?
Is the 'one-stop-shop' or 'door-to-door' booking platform for travelers a practical reality or a logistic nightmare in this highly specialized/people industry?.
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Squeezing revenue beyond hotel rooms - Hoteliers' Discussion
Hoteliers are starting to realise that room rates alone can’t drive the profits they need. As many reach a ceiling when it comes to average daily rates (ADR), there’s a question mark hanging over how to boost the bottom line. It has to come from…
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The Paradox of Standards: How mastery elevates personalization in hospitality
Today’s hotel guests seek emotional connections during their stays, challenging the industry to balance authentic experiences with consistent brand standards.
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Revitalizing Vietnam’s hospitality sector: A shift in branding
Vietnam's hospitality industry is undergoing a major transformation with a brand repositioning strategy that emphasizes unique, sustainable, and community-focused experiences.
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How to make your mixed-use development a success
Mixed-use hospitality development has significantly evolved over the past decades, becoming increasingly essential in the current market as securing financing has become more challenging and diversifying a project makes it more economically viable…
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The Hospitality Sales & Marketing Association International (HSMAI) is pleased to announce the release of a new eBook, created in collaboration with Milestone Inc…
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Daily Housekeeping: A Source of Contention for Hotels, Guests, and Unions
We all remember those days in March 2020 when we realized that Covid 19 was going to be different than anything we had experienced in our lives. Almost overnight, the entire country shut down. As we dealt with the unknown, reports informed us that…
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