Hospitality industry hiring crisis reaches new heights
Many activities undertaken in leisure time in the U.S., including eating out, traveling and recreation, depend on a large workforce. Data from the U.S…
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Why hospitality leaders can’t ignore mental health any longer
If the kitchen is on fire, you put it out. So why are we ignoring the psychological distress, burnout and harm happening behind the scenes at our venues, pubs and clubs?
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Waiters and hotel staff: Italy invests €120 million to improve staff accommodation
An innovative measure to address one of the main challenges facing the tourism and hospitality sector: the difficulty seasonal workers have in finding affordable accommodation. With a total allocation of €120 million spread over three years, the…
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Six Senses CEO steps down, teases new venture
Neil Jacobs departed the IHG Hotels & Resorts-owned luxury wellness resort brand after 13 years — and said he’ll announce a new project soon.
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Start them young, they say. The youth of today are the leaders of tomorrow, they say. Both maxims are true, both are appliable to the hospitality industry and, luckily, there are a wealth of youthful people already showing executive-style and…
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What People Get Wrong About Tipping Hotel Housekeepers
Hotel guests often interact with a number of staffers ― from valets to bellhops to lobby bartenders. And in these exchanges, it’s common knowledge to tip them accordingly…
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Hotels work to retain foreign staff to tackle labor shortage
As inbound tourism to Japan skyrockets, the hospitality industry is facing a labor shortage and is increasingly relying on foreign staff to clean rooms, make beds and keep hotels running.
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Elizabeth Banks Begs Hotel Guests To Stop Flushing This
Before she hit it big in Charlie’s Angels and The Hunger Games, Elizabeth Banks was out here scrubbing toilets and yanking condoms out of drains.
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How to Hire for the Hotel of Tomorrow: The Biggest Changes in Hospitality Jobs
Will your job exist in five years’ time? In the age of AI, it’s something many of us are asking ourselves, particularly as hospitality’s evolution picks up speed.
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Is India ready to handle the wave of hotel capacity growth?
Hardly a week goes by without the announcement of a new partnership or expansion plan by an international hotel group in India. And that’s not even counting the ambitions of local groups determined to further expand their footprint…
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CEO-to-Worker Pay Ratios Top 500:1 at Major Hotel and Travel Companies
Many companies have said there’s no standard methodology for determining the ratio for CEO-to-median employee pay, which makes direct comparisons tricky.
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“We train students to think like operators, entrepreneurs, and decision-makers!”
Kunal Vasudeva, Co-Founder & Managing Director of the Indian School of Hospitality (ISH), on changing what it means to study hospitality in India.
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Why Your Favorite Server Quit — the Real Cost of Hospitality Burnout
Restaurants are back, but the people who work there may not be OK. Here's what you need to know.
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A Fireside Chat with Reggie Aggarwal, CEO CVENT
The 2025 Penn State Hospitality Executive of the Year Award Ceremony and Keynote Speech on April 8, 2025, featured a warm welcome from Dr…
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Hospitality turns to baby boomers to ease staff shortage
Industry has second-highest employment growth for over-50s as it offers flexibility and social connection
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4 ways hospitality HR teams are taking the lead
The hospitality industry is at a crossroads, with HR leaders playing a pivotal role in addressing workforce challenges and driving strategic transformation. From combating high turnover rates and seasonal hiring challenges to leveraging digital…
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From picket lines to policy: the legacy of Canada’s longest hotel strike
Canada’s longest hotel strike, at the Hôtel des Gouverneurs in Trois-Rivières, spanned nearly four years and became a landmark in the country’s labour history.
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Explore the 2024-2025 Foreigners in China Update, offering insights into shifting foreign talent trends, compensation changes, and evolving workforce dynamics, helping businesses navigate China's evolving labor market and strategic hiring decisions…
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