Study reveals hidden cost of rate disparity for hotels
Hotels that allow Online Travel Agents (OTAs) to undercut their rates pay nearly 50% more for PPC leads, new research by hotel technology specialist SHR has revealed.
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Otelier data breach exposes info, hotel reservations of millions
Hotel management platform Otelier suffered a data breach after threat actors breached its Amazon S3 cloud storage to steal millions of guests' personal information and reservations for well-known hotel brands like Marriott, Hilton, and Hyatt…
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Hotel chain ditches Google search for DuckDuckGo — ‘subjected to fraud attempts daily’
Shortcomings in Google’s advertising environment mean that DuckDuckGo is now the browser of choice for Scandinavian hotel chain Strawberry’s employees.
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New hotel management company plans to "disrupt the luxury hotel market"
New hotel management company, Luminous Living, Founder, Chris Dickinson has big plans to disrupt the market saying, “we’ve lost touch with the customer”.
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Hotelogix introduces hourly booking feature to help hotels maximize revenue opportunity
Hotelogix, a globally leading cloud-based hospitality technology provider, has introduced hourly booking module to help hotels maximize revenue opportunities while empowering them to offer flexible check-in and check-out times to accommodate their…
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OYO revises check-in policy, unmarried couples no longer allowed
Leading hotel booking platform OYO has introduced a new check-in policy for its partner hotels. According to the new guidelines, effective this year, unmarried couples are no longer allowed to check in…
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Review of 2024: The year in APAC hospitality deals
The appeal of hospitality has driven a surge in transactions across Asia-Pacific in 2024, with JLL forecasting that the region will reach a record $12.2 billion in hotel deals by year end…
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Booking refuses to advertise former Selina hotels in Tel Aviv, Mitzpe Ramon
The hotels are run by new operators with no connection to the collapsed chain, but the tourism giant is demanding they settle old debts and is refusing to allow the hotels on its website under the new name Saban…
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Aussie Hotels at the Threshold of Franchising Boom: Embracing Global Trends
An article by Tamara Thiessen the growing trend of franchising in Australia's hospitality industry. Traditionally, property owners in Australia have favored maintaining the independence of their hotels…
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The Ascott take over management of Millennium and Copthorne hotels at Stamford Bridge
The Ascott Limited has announced that it has taken over the management of both the Millennium and Copthorne hotels at Stamford Bridge, Chelsea FC’s home stadium. This partnership is part of a broader sponsorship where Ascott has been named Chelsea’s…
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Hospitality group apologises after reportedly telling pubs not to celebrate Australia Day
A major venue company at the centre of a stoush over Australia Day says it regrets the "concern and confusion" it has caused over comments about celebrating Australia Day.
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Hundreds of high profile pubs and clubs won't celebrate Australia Day after the country's second biggest hospitality giant vetoed commemorating the national day.
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Major hotel chains accused of misleading consumers with sales adverts
Hotel chains promoting cut-price rooms may be misleading customers using “bait pricing”, says a new investigation by Which?.
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What are Spain's controversial new rules for registering hotel guests?
Hoteliers and travel agencies have warned that controversial new hotel registration rules in Spain are not only difficult to implement but will make holidays more expensive for travellers and could hurt the tourism sector's competitiveness abroad…
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Artificial Intelligence Is Checking Into Your Hotel – Are You Ready?
Even though artificial intelligence has been a part of our lexicon for more than seventy years, artificial intelligence remains the latest bright shiny thing. Businesses large and small feel compelled to incorporate artificial intelligence into…
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Park Plaza Hotel owner refinances £150m in debt
PPHE Hotel Group, the owners of Park Plaza Hotel and Holmes Hotel, has refinanced more than £150m in debt…
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The annual JLL Hotel Operations’ Sentiment Survey has forecasted mixed fortunes for the hotel sector in the Asia Pacific region in the year ahead.
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One Blackpool hotel group told me in 12 months they paid £800k in commissions to Booking.com
Hoteliers and B&B owners have raised concerns over the business practices of Booking.com in Blackpool…
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