Legacy PMS is Negatively Impacting Guest Intelligence and a Barrier to Innovation
As the former COO of Shiji ReviewPro, my team and I have worked with many clients over the years across the globe to optimise the process of the collection of quality of the guest data that they are collecting from their guests during the…
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ACCOR’S MAUD BAILLY ON HOW AI CAN ENHANCE THE LUXURY HOTEL EXPERIENCE
Maud Bailly joined Accor in 2017 as chief digital officer, in charge of the French hospitality company’s information systems, hotel and guest systems, digital products, data and global sales. In late 2020, she became CEO for the company’s businesses…
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FLYR, the AI-powered platform for travel technology, today announced that BWH Hotels Scandinavia, a leading global hospitality network that includes Best Western Hotels & Resorts (BWHR), Worldhotels, and Sure Hotels, has selected FLYR for…
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Best practices for navigating generative AI's growing role in the workforce
Michael Burt, vice-president at the Conference Board of Canada, joins BNN Bloomberg to talk about how generative AI tools like ChatGPT are transforming the labour landscape.
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Maximising Hotel Efficiency: The Power of Self-Service Technology in Hospitality
In the realm of hospitality, technology has evolved significantly, becoming more adaptable and proficient in supporting both staff and guests in terms of operational efficiency and the overall guest experience…
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