Trump’s presidency and the path ahead for hospitality
With Trump’s economic and policy changes, the hotel industry will adapt to the shifting landscape of travel and guest expectations both at home and abroad.
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In the hotel industry, there are no mixed signals on mixed-use development
Live, work, play has become a credo for a growing real estate portfolio where residents can combine their homes, employment and diversions in one compact setting. Mixed-use developments that include hotels are not a new idea, but they do fit…
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Les Roches and ILUNION Hotels unveil the first Hotel Innovation Barometer, offering a comprehensive look at how over 40 international hotel companies of various sizes are leveraging innovation to boost competitiveness…
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Choice’s pipeline more valuable than what it’s replacing
While Choice Hotels International’s third-quarter earnings had a lot of positive news, with record quarterly revenue and improving full-year RevPAR guidance, President and CEO Patrick Pacious can’t help but look ahead to an even more optimistic…
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Fourth-generation Hong Kong native Kristina Snaith-Lense talks about her career journey, striking a work-life balance, and embracing her multicultural upbringing
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Is Franchising the Key to Success in the Hotel Industry?
Franchise agreements are a common strategy in the hotel industry, offering a pathway for rapid expansion without the need for significant capital investment. Under a franchise agreement, the franchisor (the hotel brand) allows the franchisee (the…
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As far-reaching as the vision of Saudi Crown Prince Mohammed bin Salman is, the fruit of his efforts is becoming apparent. The kingdom aims to provide tourists and visitors with the royal treatment through a first-of-its-kind seven-star hotel…
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Solving staff shortages in a disruptive future
If you visit a hotel owned by Germany’s Aroundtown in the not-too-distant future, you might find the check-in experience managed by a hologram. Real estate investor Aroundtown, which holds around 80 hotels in its diverse, pan-European portfolio –…
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Five-Star Hotels Aren’t Always Better than Four-Star Hotels. Here’s Why.
With luxury room rates on the rise, four-star hotels are finally having their moment.
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Growing synergies between hotels and casinos
Major hotel brands are establishing loyalty and distribution partnerships with casino operators. Jon Lucas, chief operating officer, Hard Rock International, explained: “Database in our world is king. It's so critical to our success and these…
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Hotel Success Today – The GM Factor
Good Vibes: When you first walk into a hotel lobby do you get a sense of the hotel? A sense of positive or negative vibes. I have seen both lately and I firmly believe it starts with the Hotel General Manager – not rocket science…
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Miami hotel to pay $100,000 settlement after firing worker 4 days after stillbirth
A hotel based in Fort Lauderdale, Miami, has agreed to settle a lawsuit that alleged it fired an employee just days after they requested leave to recover and grieve following a stillbirth…
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Thoughtful Sleep Program Setup at the Deer Path Inn as an Example for All Independent Hotels
Sleep tourism may be a relatively new buzz term, but for hospitality it isn’t really anything novel; it’s an extension and more deliberate expansion of what hotels aim to achieve each and every night. After all, one of the hallmarks of guest…
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Hyatt Hotel Rosebank standoff leaves retailers struggling
Desolate, dead and degraded, what was once a high-end luxury hotel on a corner of Rosebank is now a concrete calamity.
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Exploring the Future of Property Management Systems: Learnings from Hotel Tech Report
Property management systems (PMSs) have been around since the 1970s. Fifty years on, those early pioneers bear little resemblance to today’s cutting-edge PMSs, and now the rate of innovation seems faster than ever…
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Beyond work: how hotels are redefining the office conversion
Hotels are breathing new life into underused office spaces, turning them into multifunctional hubs that revitalise city streets and provide fresh opportunities for community engagement, writes Dexter Moren…
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France sees a decrease in hotel occupancy rates
The trend raises concerns about the sector's recovery and future stability amid shifting travel patterns and economic pressures.
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The Paradox of Standards: How mastery elevates personalization in hospitality
Today’s hotel guests seek emotional connections during their stays, challenging the industry to balance authentic experiences with consistent brand standards.
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