Why so many hotel owners are making the switch to third-party managers
A growing number of hotel companies are shifting day-to-day management activities from hotel brand managers to third-party management companies.
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To create real value, think like a guest
Let’s talk about revenue management.
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Never seen before in hospitality – 80 luxury resorts coming up on a single island
Palm Jebel Ali, the world’s largest palm-shaped island, is Nakheel Properties’ ambitious new archipelago project off the coast of Dubai. The project forms a central part of the Dubai Economic Agenda D33 and is aimed at increasing Dubai’s luxury…
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Zedwell Capsule Hotel Piccadilly Circus opens with 1000 individual sleep capsules
Zedwell, London’s pioneering, sleep-centric hotel brand, has redefined the capital’s hospitality scene with the launch of Zedwell Capsule Hotel Piccadilly Circus, offering seamless stays from just £30 per night. Sitting directly above Piccadilly…
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A Surprise Awaited These Travelers at Check-In: The Hotel Was Closed
Several Manhattan hotels operated by LuxUrban abruptly closed without warning, leaving visitors from around the world scrambling for a place to stay.
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AI-powered cyberattacks target hotel guests worldwide
Cybersecurity company Kaspersky has discovered a wave of artificial intelligence-powered cyberattacks targeting hotel guests, putting payment and personal data at risk.
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Proceed with caution: navigating AI in the hotel industry
Integrated Resort Advisors Principal and HFTP International Hospitality Technology Hall of Fame inductee, Scot Campbell, is recognised as a pivotal figure in the hospitality technology landscape.
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Embrace ESG and hire professional asset managers right from the start, hotel investors advised
As Malaysia’s tourism and hospitality industry eyes a post-Covid pandemic boom, hotel investors are being urged to look beyond traditional profit measures or risk owning assets that could quickly lose value in an evolving marketplace…
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Few places are as dramatic or revealing (or, unfortunately, filthy) as a New York City hotel room. But this fall, you can rest assured that the filthy part won't be part of a new immersive play that will unfold in very close confines behind a hotel…
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Competition intensifies in US midscale extended stay
This year, Extended Stay America celebrates 30 years in business. Originally a pioneer in the midscale, Extended Stay America today remains the only major lodging company exclusively focused on the extended stay category…
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Former outback pub manager claims ‘rape me’ messages to worker were ‘work terminology’
The former manager of a famous outback pub in a West Australian tourist hotspot has told a jury that messages he sent to his employee asking her to “rape” and “abuse” him were “work terminology”.
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The Defining Skill of Today’s Luxury Hotel GM: Insights from 20 Global Leaders
When Hospitality Net launched its first viewpoint in its recently launched Luxury GM World Panel, the focus was simple yet profound: What is the single decisive skill that separates an outstanding luxury hotel General Manager from the rest — and…
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President Donald Trump fumes as Dallas hotel manager beheaded in front of family by Cuban national
US President Donald Trump has directly addressed yet another incident of horrific violence during which a father was beheaded in front of his family, declaring the “time for being soft on these Illegal Immigrant Criminals is OVER under my watch!”…
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Korean retail, hotel sectors brace for influx of Chinese tour groups
South Korea’s duty-free, hotel and retail sectors are stepping up efforts to attract Chinese tourists as the government will allow group travelers from China to enter the country without visas starting September 29. The move, which permits visits of…
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Hotels may be the first stop for humanoid robots, says Unix AI founder
After its showcase at the World Humanoid Robot Games, Unix AI has been fielding calls from customers eager to adopt its Wanda robots.
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Loyalty Programs: Who’s Really Winning?
I have a love-hate relationship with loyalty programs. Actually, scratch that. Mostly hate. Having sat on the franchisee side of the table, I know first-hand that these programs don’t benefit the hotel. They don’t benefit the traveler either. They…
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For god’s sake, spare me from business hotels with personality
A behind-the-scenes look at the work of Rutherford Hall, critical communications strategist
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Forbes vs. Michelin vs. 50 Best: Which Hotel Rankings Really Matter
Stars, keys, scores, lists…everywhere you look, hotels are being ranked…
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