OpenAI's 'stunning admission': Maybe people don't want to book stuff inside ChatGPT
Not so long ago, OpenAI would announce a grand expansion, and stocks in the relevant sector would swoon. Now, the opposite is happening.
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Spain’s hotel sector poised for expansion in the budget and economy segment
The budget hotel segment might be the next star in Spain’s hospitality industry, with current offerings well below other European countries. A new report from Alvarez & Marsal analyzes the high expectations for the low-cost category of hotels from…
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Hilton: How Traveller's Sourcing Values Impact Procurement
Hilton’s Why We Gather report, produced with Ipsos, explores how travellers increasingly value transparency and community impact
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Investors watch the Waldorf, waiting for market signal
Five months reopened. Eight years of redevelopment. Over $4 billion invested. More than 1,000 hotel rooms gone. And the world-famous Waldorf Astoria New York is back on the market.
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From Hyatt to Holiday Inn, America’s free hotel breakfast is facing a K-shaped economic threat
At some point in the 1980s and 90s, the free hot breakfast became a staple of the hospitality industry. At many a Holiday Inn or Hampton Inn, the lobby at 8 a.m…
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World’s priciest hotels charge record prices in defiance of luxury slowdown
The world’s most expensive hotels charged record prices last year as wealthy travellers splashed out for access to amenities such as hyperbaric oxygen therapy and sound baths, defying a slowdown in the broader luxury sector…
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Why events should be central to your luxury hotel strategy
Luxury is going to have a bumper year in 2026 and events are going to play a big part in that. Across sport, music and culture, the coming year’s events calendar reads less like a list of one-off demand spikes and more like a map for luxury travel…
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New York City Hotel Prices Will Look Different Next Month Thanks To A New Law
New legislation, set to take effect in late February, will change the way hotels can advertise their nightly rates and help fight against predatory pricing.
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New York City bans hidden hotel fees and surprise charges
The rule requires hotels operating in, or marketing to, New York City to show the full price upfront, including mandatory fees and credit card authorisations.
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BTS 2026 Comeback Tour Triggers Mic Drop Spike in Hotel Prices Amid Dynamite Demand
BTS’ Busan homecoming hasn’t happened yet, but hotel prices are already in Dynamite mode — with some properties charging up to 10 times their usual rates
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When will humanoid robots start cleaning my hotel room?
As we enter 2026, humanoid robots are no longer a futuristic concept. They are being tested in factories, warehouses, and even domestic environments. With labour shortages still pressuring hospitality operations, the question is no longer if robots…
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AI’s Ridiculous Response to a Ridiculous Question
As I write this article, I’m at the CX Malaysia conference, where I was the opening speaker, watching Dr Shreekant Vijaykar of COPC Inc, one of the other speakers, talk about AI and how you can’t always trust its responses…
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3,000 budget hotel operators suffer losses amid rise of unregistered online lodging platforms
MALAYSIA is estimated to be losing about RM58 million annually in revenue from the hotel industry due to the growing use of unregistered online accommodation booking platforms, a trend that has significantly affected the survival of local budget…
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Why New Year’s Eve hotels cost 300% more for late bookers
If you’re keen on staying in a hotel for New Year’s Eve, now is the best time to book — but not for this year. Rather, to see in 2027.
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Why 2026 Hospitality Trends Are Useless for Your Hotel
It’s that time of year again. The holiday decorations are up, the budget reviews are dragging on, and your inbox is drowning in "The Top Trends for 2026."
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Why Blackstone is bullish on real estate for 2026
It’s that time of year again when everyone starts making predictions for what they think will happen over the next 12 months. A lot of this involves saying that the thing you like/have a vested financial interest in will do better. Sometimes that…
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Kushner’s Firm Pulls Out of Trump-Branded Hotel Deal in Serbia
The announcement came just hours after prosecutors there charged four government officials with corruption in connection with the half-billion-dollar project.
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Global Hotel Market Braces for Economic Shifts and Tax Hikes in 2026
According to a recent LinkedIn post by STR, the global hotel market is navigating a complex landscape as it enters 2026, with regional forecasts shaped by economic conditions, tax changes, and significant events such as the 2026 World Cup. While…
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