The #1 Mistake Hotels Make with AI: Bolting It onto Old Workflows
AI is everywhere right now. It’s in your newsfeed, in the trade magazines, at the hotel conferences, and yes, even creeping into those late-night WhatsApp chats with fellow operators. The promises are shiny: faster check-ins, smarter pricing…
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In the early 2000s, the online travel landscape looked very different from today. Expedia, Orbitz, Hotels.com, Travelocity and CheapTickets all operated as independent companies, competing aggressively for consumer attention…
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From SEO to GEO, hotels confront the future of digital discovery
Having restructured and centralized his team at L+R Hotels, group chief commercial officer Joe Pettigrew is ready for the next challenge: transitioning from SEO to GEO.
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HNWIs lead deal volume in Europe
Inflation-hedging, diversification, real estate appreciation and strong asset management convince affluent investors to spend nearly €1 billion in H1 2025.
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How to prepare Your Hotel For The Agentic AI Upheaval?
I believe priority #1 for independent hoteliers, midsize and smaller hotel brands is to create true two-way APIs among three crucial technology pieces: PMS-CRS-CRM.
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Preferred Hotels & Resorts launches legendary 17-night private jet journey
Preferred Hotels & Resorts unveils its first ever private jet experience, Legendary Journeys – The Ultimate Private Jet Experience by Preferred Hotels & Resorts, in partnership with Bucketlist Xperiences…
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Mayfield launches offering hoteliers ‘a third way’
Designed for hotels that want the flexibility of independence with the support, systems and scale of a modern platform, Mayfield provides operational freedom, access to global markets and a wide range of systems and advanced technology to increase…
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IHG Hotels & Resorts teams up with China’s King Pro League
Multinational hospitality company IHG Hotels & Resorts (IHG) has announced a collaboration with the Chinese professional Honor of Kings (HoK) league, the King Pro League (KPL). Financial terms of the partnership were not disclosed…
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i-City, Wyndham seal RM200mil deal to launch AI-powered hotel
A signing ceremony between Tan Sri Lim Kim Hong, chairman of I-Berhad (right) and Ooi Joon Aun, Asia Pacific president, Wyndham Hotels & Resort, witnessed by a humanoid robot, marked the launch of Wyndham i-City - a key milestone in i-City’s…
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Amsterdam Hotels on AI Risks: Protecting Guest Privacy with Secure Systems, Ireckonu Warns
In a significant warning to the hospitality industry, Ireckonu, a leading provider of technology solutions for hotels, has raised alarms about the potential privacy risks hotels face when using public AI tools like ChatGPT with guest data. With the…
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What next for the hotel lending market?
During the pandemic and its aftermath, there were very few lenders willing to finance hotels. Today things couldn’t be more different. An abundance of different types of finance includes traditional bank loans, debt funds, institutional investors…
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When Technology Undermines Hospitality
In the summer of 2025, traveling on business, I checked into a U.S…
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Please hold, your upgrade is coming: 10 promising European startups focused on hospitality
Hospitality is built around people. It covers everything from restaurants and hotels to guesthouses and campsites, focusing on how visitors are welcomed, served, and looked after. It is a day-to-day, operational sector that relies heavily on timing…
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Israeli luxury hotel project partnering with Leonardo DiCaprio gains approval
Project led by the Hagag Group and Hollywood star secures final approval in Herzliya, expanding to 51,000 square meters with 365 rooms, a marina and eco-friendly design
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Soft brand hopes to leverage 3.5 billion potential customers and the untapped possibilities it presents to its member properties.
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KSL Capital and Rodina acquire $2bn hotel assets
A resort real estate investment partnership between KSL Capital Partners and Rodina is acquiring a $2bn (€1.7bn) property portfolio from Hyatt Hotels.
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Do serviced apartments have the edge over hotels?
With streamlined operations and high GOP conversion rates, serviced apartments can be an attractive asset class for institutional and individual investors alike.
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From hashtag to hotel room: The evolution of the social food chain
What do a Saudi influencer-turned-travel agent, a Singaporean AI virtual girl named Rae, and a hashtag with 30 billion views have in common?
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