Has personalisation become an overused buzzword in hospitality?
Boutique Hotel News held its latest Feed Your Mind hotelier thought leadership event in partnership with Agilysys, hosted at Four Seasons Hotel London at Tower Bridge.
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Call for cruise ships to fill Brisbane Olympics hotel room shortfall
A tourism leader has made a bold call to solve Brisbane’s hotel room shortfall ahead of the 2032 Olympics, saying cruise ships could fill that accommodation gap.
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The hotel franchise agreement helped build an industry. Is it still equitable?
Around 12%. That’s the percentage of room revenue a hotel franchisee typically will pay a franchisor for the right to use their name and likeness and all the accouterments that come with it.
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Radisson Hotel Group and Accenture Redefine Travel Discovery on ChatGPT
New Radisson Hotels app in ChatGPT helps travelers move from trip intent to relevant hotel options, live rates, and direct booking paths, advancing Radisson Hotel Group’s agentic commerce strategy.
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Premier Inn Breakfast by Whitbread PLC - hotel chain leans on buffet revenues
Premier Inn Breakfast brings a hot and cold buffet with unlimited servings to thousands of Whitbread hotels across the UK. This product is driving the price of Whitbread PLC stock.
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INFiLED illuminates Dubai’s tallest hotel
An INFiLED curved WP series LED screen has been installed at the Ciel Dubai Marina, the tallest hotel in the world.
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Centinel Public Partnerships and IHG selected as partners for US Air Force Lodging
Centinel Public Partnerships LLC (Centinel) and IHG Hotels & Resorts (IHG) have been selected by the Department of the Air Force (DAF) as its commercial partners to own, develop and manage on-base lodging across U.S…
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How hotels can protect guest data in the face of rising cyber threats
Guest data protection has become a critical responsibility for hotels as cyber attacks grow more frequent and more sophisticated.
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Kola Karim's Shoreline Group has signed a $300 million deal with Accor to develop 10 hotels across 8 Nigerian cities by 2030, creating Nigeria's first nationwide hotel platform.
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How Wyndham scales AI to improve hospitality at 8,400 hotels
The business model for Wyndham Hotels & Resorts purposefully embraces sprawl. The hotel franchising company has about 8,400 hotels across six continents, comprising a portfolio of 25 brands, including Days Inn, La Quinta, and Ramada…
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Uber Adds Hotel Bookings to Its App Through New Expedia Partnership
Uber Technologies Inc. is adding hotel bookings in its flagship app, marking the ride-hail company’s biggest push yet into the travel market as it seeks to create an everything platform.
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Celebrity Sighting: Why hotel giants are using name recognition to woo guests
When Mandarin Oriental Hotel Group announced that Simone Biles, the American gymnast and holder of 11 Olympic medals, would become its first-ever global wellness ambassador in February 2026, the announcement was carefully worded. This was not, the…
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Michael Kors (New York) recently opened its new flagship in the China World mall in Beijing…
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$11B in Unredeemed Points Reshapes Hotel Industry
Major hotel chains hold $11 billion in unredeemed loyalty points in 2026, with Marriott and Hilton accounting for over $7 billion. This unprecedented figure reveals the strength of global hotel rewards programs…
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Centara Hotels & Resorts and OR partner to Launch New Budget Hotel Brand
Centara and OR will invest THB 700 million to develop six budget hotels adjacent to PTT stations, with 69-120 rooms priced from THB 800-1,300 per night.
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Hotels in Brazil must adopt digital guest registration by 20 April
Hotels and inns in Brazil must adopt a new digital guest registration system by 20 April, according to the Ministry of Tourism of Brazil. The measure introduces a standardised national form, known as the Ficha Nacional de Registro de Hóspedes…
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Will AI Kill Brands? Or Make Them Stronger?
There’s a growing narrative that AI, OTAs, and marketplaces will commoditize everything. In that theory brands will not matter because users can simply “search through to the product” and pick the best option. In theory, that sounds true. In…
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Patel Family Office, a US investment enterprise, and Abdel Hadi A…
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