India’s luxury hotels are putting chefs’ roots on the menu
Behind each dish is a childhood kitchen. Luxury hotels are now drawing on the memories and hometown wisdom of chefs to create regional popups inspired by home
read more
By tag
Select Tags:
Agoda unveils celeb-led ‘Amazing Hotel Prices’ campaign for Indian travellers
The campaign showcases Agoda’s low domestic hotel prices via humorous ad films, offering up to 50% off on select accommodations
read more
‘Don’t sell loneliness’: Korean restaurant refuses service to solo diners, sparks debate
Noodle outlet advertises sarcastic ‘options’ for people who want to dine alone as country faces rising number of single households
read more
Australian travellers looking to stretch their holiday budget a little further have a new loyalty program to keep an eye on – one that’s built on the idea of not being loyal at all.
read more
How Gareth Roberts is Redefining Luxury at Peninsula Hotels
From Beverly Hills to Hong Kong, Gareth Roberts has built a career on intuition, observation, and timeless service—proof that true luxury lies in knowing what guests want before they ask.
read more
Accessible Design Talk: How to communicate accessibility clearly
At IHS London 2025, accessibility experts Ed Warner MBE and James Dixon-Box joined Hotel Designs Editor Sophie Harper to explore how hotels can communicate accessible design more clearly – from online information to staff training – and why doing so…
read more
The Wealthiest Clients on Earth Don’t Renew Loyalty. They Test It
Loyalty is a currency they use differently, in the UHNW and UHNW+ world, loyalty looks nothing like it does in traditional luxury.
read more
Hotel subscriptions are becoming popular but are they worth it
With industries like airlines to chain restaurants now selling subscriptions to their regular customers, hotels have become the latest to enter this space with membership programs in which one can pay a monthly or annual fee to get access to…
read more
A rooftop bar can be utilized as a breakfast/lunch space. A breakfast restaurant could be transformed to serve breakfast, lunch, dinner and cocktails and potentially triple the revenue. Constantly re-imagining current F&B space to better serve…
read more
Holiday Inn Express adds scent-based alarm clocks to rooms
Wake up and smell the bacon. Holiday Inn Express by IHG is launching a world-first hotel experience with a scent-based alarm clock in an effort to improve guests’ sleep and mornings.
read more
Did a Hotel’s Request for Survey Responses Cross an Ethical Line?
Have we, as a society, reached peak customer satisfaction survey? It’s not unexpected to be asked to submit feedback, either on an internal system or on a public-facing website like Tripadvisor, for everything from a hotel stay to a technology…
read more
Michelin Wants Us to Trust Its Hotel Ratings. Should We?
Ahead of its first-ever global “key” ceremony recognizing the top hotels in the world, the French company came clean on how it makes money.
read more
Roundtable: “The changing face of luxury service”
From a more relaxed service style to empowering your team members, how can luxury hotels ensure they are providing the kind of service that modern guests want? In partnership with Leading Quality Assurance (LQA), Boutique Hotelier gathered industry…
read more
'I stayed in the world's largest capsule hotel - I made one awkward mistake'
It costs from £30 a night, is right in the heart of London, but there's a catch - you can only just about sit up in bed
read more
Proceed with caution: navigating AI in the hotel industry
Integrated Resort Advisors Principal and HFTP International Hospitality Technology Hall of Fame inductee, Scot Campbell, is recognised as a pivotal figure in the hospitality technology landscape.
read more
Korean retail, hotel sectors brace for influx of Chinese tour groups
South Korea’s duty-free, hotel and retail sectors are stepping up efforts to attract Chinese tourists as the government will allow group travelers from China to enter the country without visas starting September 29. The move, which permits visits of…
read more
Loyalty Programs: Who’s Really Winning?
I have a love-hate relationship with loyalty programs. Actually, scratch that. Mostly hate. Having sat on the franchisee side of the table, I know first-hand that these programs don’t benefit the hotel. They don’t benefit the traveler either. They…
read more
Forbes vs. Michelin vs. 50 Best: Which Hotel Rankings Really Matter
Stars, keys, scores, lists…everywhere you look, hotels are being ranked…
read more