London’s hotel patissiers battle as cakes become big business
The lines are the city’s top hotels and the weapons are Chantilly cream and croquembouche, as celebrity chefs compete to feed our appetite for fancy cakes
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Why capsule hotels are taking global cities by storm
What started out as minimalist sleeping pods for Japanese salarymen has morphed into an urban hospitality trend, with London leading the charge.
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Ads for Booking.com and three hotel chains banned over misleading prices
Adverts for three hotel chains and the travel site Booking.com have been banned for misleading consumers about the number of rooms available at the cheapest prices.
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Luxury hotel oversupply looms over London
London’s high-end hotel market is heading into its heaviest period of new openings in more than a decade, raising fears that a wave of luxury room supply could outstrip demand and put pressure on prices in one of the world’s most expensive cities…
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Tales from hotel car valets: knickers in a Ferrari and other secrets
They move million-pound supercars around London’s streets every day, but what happens when a wing mirror gets dinged or an owner is exceptionally rude?
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Gordon Ramsay's restaurant empire slashes nearly 200 jobs after losses hit £13.2million last year
Gordon Ramsay's restaurant empire has axed nearly 200 jobs after recording a loss of £13.2 million over last year…
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GMH acquires London-based Signature Hotels
Hotel management company Grand Metropolitan Hotels (GMH) has acquired London-based Signature Hotels for an undisclosed sum.
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London’s first luxury self-storage facility to open beneath the Biltmore Mayfair
High-end storage units for supercars, fine art and wine to launch in Central London, offering hospitality-grade service for affluent clients and business travellers
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A businessman who owns a chain of luxury five star hotels in Oxford has been charged with the murder of his 100-year-old mother. Jeremy Mogford, 78, appeared via video link at Oxford Crown Court today alongside his sister, Sarah Pickering, 71…
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The Savoy Hotel sheds jobs as losses widen
Losses widened at The Savoy Hotel as it shed jobs during its latest financial year while a major renovation project started.
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Get Your Kicks: Stay Like the England Teams in the Ultimate Football‑Themed Hotel Suite
Hilton and the England Teams unveil the ultimate superfan sanctuary, featuring iconic wall-to-wall memorabilia and a private heated outdoor cinema.
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Roundtable: “The changing face of luxury service”
From a more relaxed service style to empowering your team members, how can luxury hotels ensure they are providing the kind of service that modern guests want? In partnership with Leading Quality Assurance (LQA), Boutique Hotelier gathered industry…
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Iconic London hotel fined over horror fall which left engineer with broken neck
An iconic London hotel has been fined £300,000 after a gas safety engineer plunged down a concrete staircase in a horror fall which left him with devastating injuries…
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Arora Group tackles industry’s 'hills and valleys' with optimism
Describing himself as “not a strategist, but an opportunist”, Surinder Arora, founder and chairman, The Arora Group, told delegates at the Annual Hospitality Conference (AHC) 2025 that he was “optimistic about the future of hospitality in the UK”…
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'I stayed in the world's largest capsule hotel - I made one awkward mistake'
It costs from £30 a night, is right in the heart of London, but there's a catch - you can only just about sit up in bed
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Zedwell Capsule Hotel Piccadilly Circus opens with 1000 individual sleep capsules
Zedwell, London’s pioneering, sleep-centric hotel brand, has redefined the capital’s hospitality scene with the launch of Zedwell Capsule Hotel Piccadilly Circus, offering seamless stays from just £30 per night. Sitting directly above Piccadilly…
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Mayfield launches offering hoteliers ‘a third way’
Designed for hotels that want the flexibility of independence with the support, systems and scale of a modern platform, Mayfield provides operational freedom, access to global markets and a wide range of systems and advanced technology to increase…
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How the 'asylum king' worth £400 million ran Britannia Hotels into the ground
Even if you're disdainful as to the validity of online hotel reviews, customer feedback that contains phrases including 'absolutely dire' and the words 'drab', 'grimy', 'smelly', and even 'disgusting', may give even hardened digital cynics pause for…
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