Beyond the plate: How Gen Z is driving the rise of immersive dining
Experiential dining is nothing new. It was even parodied on a recent episode of The Simpsons, which famously predicts the future.
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Hospitality CEOs on the future of travel in 2030
Each year, CEOs of the Global Hotel Alliance’s 45 member brands are invited to gather at a standout property within the group’s portfolio for a week-long summit of strategy sharing, future-gazing, and relationship-building, punctuated by fine dining…
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Italian investors seek the next resort
It might be a stretch to say that Rome has fallen out of fashion this year, but negative publicity around overcrowding – with millions of pilgrims expected in the Vatican’s Jubilee year – has definitely made some tourists hit pause on the Italian…
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What is the Gen Z stare — and why should hospitality owners care?
Forget quiet quitting; Gen Z, the proprietors of every TikTok workplace trend, are now calling themselves out with a new term you’re about to hear everywhere: the Gen Z stare.
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The biggest tech shift in travel isn't AGI — it's real-time translation, says a luxury hotel mogul
Picture yourself in a tiny sake bar on Japan's Noto Peninsula, swapping stories with the chef in flawless, real-time translation.
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The Five Stages of Rate Parity Acceptance
Rate parity is an evergreen topic. I wrote an article on rate parity for hotels in 2023, and all the way back in 2015. It’s an issue that seems to stir up a lot of concern at the asset management and property levels…
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AI’s Role in Transforming Hospitality: Key Insights from HSMAI and HITEC 2025
The hospitality sector is experiencing a great makeover with the integration of artificial intelligence (AI). Equipped with AI-driven design software and conversational assistants, hoteliers and media professionals are embracing the use of AI…
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European hotels rebuff Airbnb's overtourism claims
Last summer, tourists in Barcelona were drenched by water pistols by local residents demonstrating against overtourism in their city. In Genoa, Italy, protesters carried out a “noisy stroll,” dragging suitcases through the city to make their…
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Fitness & Wellness Brands Must Embrace Hospitality Principles, Leaders Say
As new technology continues to proliferate, top executives believe brands that hone in on the human touch will win in 2025 and beyond
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Hospitality needs to watch out for revenge quitting
A rise in “revenge quitting” is putting extra pressure on the UK’s hospitality sector, already strained by staff shortages and rising costs.
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Las Vegas Sands Doubles Down On Singapore Bet With $8 Billion Hotel Complex
Las Vegas Sands is doubling down on its bet in Singapore with an $8 billion investment to expand its footprint in one of Asia biggest financial centers to tap into travel boom.
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The case for mixed-use hospitality
The evolution of leisure real estate is well underway, driven by shifts in consumer demand and an increasing desire for flexible spaces that combine multiple asset classes. As the middle class expands globally and remote working culture becomes…
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Why China’s high-end hotels are now setting up food stalls outside
ZHENGZHOU, Henan – On a sweltering 36 deg C evening, a man stood under a makeshift tent outside his hotel, scooping a Chinese summer delicacy into takeout boxes – piping hot xiao long xia, or crayfish – selling for just 38 yuan ($5.30) per 500g…
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The Growing Role of Indoor Plants in Hotel Spaces: More Than Just Decoration
In recent years, indoor plants have become more than just decorative items in hotel interiors. They have evolved into important elements that contribute to wellness, sustainability, and the overall guest experience. This shift reflects a growing…
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European hotels show interest in AI but gaps remain
According to a recent survey conducted by the University of Applied Sciences of Western Switzerland Valais (HES-SO Valais-Wallis), the interest is there, with hoteliers reporting AI can be useful for reservations (68%), marketing (62%), customer…
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Dubai to debut restaurant operated by an AI chef
In Dubai, your dinner might soon come with a side of source code. WOOHOO, a restaurant that bills itself as "dining in the future", is set to open in September in central Dubai, a stone's throw from the world's tallest building, the Burj Khalifa…
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Social-media-driven designs are “making everything look and feel the same,” say affluent vacationers
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Hotel veteran tapped as chief executive of new cruise line Four Seasons Yachts
The companies behind Four Seasons Yachts have hired a hotel industry veteran to lead the luxury cruise line as it prepares to launch next year…
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