Hotel leaders talk value — and challenges — of proliferating brands
At the NYU International Hospitality Investment Forum, executives and CEOs from Hyatt, G6 Hospitality, Hilton and more shared thoughts on how brands can drive growth, not confusion.
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A CORFU hotel boss has accused a Brit gran of "fabricating complaints" after she moaned her stay was a "nightmare" thanks to "no bacon, sausages or chips"…
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Hotel CEOs on the ‘human need’ for travel in the face of uncertainty
CEOs of Wyndham, Accor, Hilton, Hyatt, IHG and Marriott shared hospitality’s top growth opportunities at the NYU International Hospitality Investment Forum.
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Hajj Kicks Off as Hotel Developers Target Religious Tourism Boom
Religious tourism is Saudi Arabia's largest international travel segment. Expect more investment from developers, investors, and the government.
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A Closer Look: 4 AI Voice Tools Transforming How Hotels Handle Reservations and Guest Communication
Phone inquiries haven’t gone away—but the way hotels handle them has. In fact, the guest journey is becoming increasingly voice-enabled, and AI is stepping in to handle the rising demand for instant, intelligent communication…
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Wanderlust bodes well for travel outlook
Despite hospitality investors and travel consumers facing a turbulent landscape, the desire to experience new places has never been stronger, delegates heard at the NYU International Hospitality Investment Forum in New York on Monday…
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Hospitality’s future lies in ‘morphing into other asset classes’
The hospitality industry is undergoing a “continuing morphing into other asset classes”, which might even see its major investment firms “follow peers into a living type strategy”, according to Mit Shah, CEO, Noble Investment Group…
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AI Can’t Give Hugs: The Human Element That Technology Cannot Replace
Throughout my career in strategic communications, I’ve witnessed many technological revolutions that promised to transform human connection.
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Resort hotels across Turkey have been abruptly shut down after authorities discovered thousands operating without the legally required national tourism licenses. This crackdown has caused significant disruption for visitors, many of whom arrived to…
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This is the Difference Between Sharia Hotels and Halal-Certified Hotel Restaurants
The terms sharia hotels and halal-certified hotel restaurants have turned out to be a misunderstanding for some lay people. Hotels with restaurants that have BPJPH halal certificates are often equated with sharia hotels certified by DSN MUI…
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Langham Hospitality Group CEO Bob van den Oord talks approachable luxury
When Bob van den Oord first joined Langham Hospitality Group (LHG) over 20 years ago, the group had five hotels and a handful of people working out of its Hong Kong office. “Today, we have 32 hotels around the world, four brands, over four…
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Elizabeth Banks Begs Hotel Guests To Stop Flushing This
Before she hit it big in Charlie’s Angels and The Hunger Games, Elizabeth Banks was out here scrubbing toilets and yanking condoms out of drains.
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The Shift in Hotel Visual Marketing: Why Emotion, Movement, and Drone Storytelling Are Defining 2025
What trends do I see in hotel visual marketing today? The biggest one is emotional presence. In 2025, guests no longer respond to static perfection — they seek atmosphere. They want to feel what it’s like to be there before they ever arrive…
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International tourist arrivals grew 5% in Q1 2025
International tourist arrivals (overnight visitors) increased by 5% in the first quarter of 2025 though results were mixed among regions and sub-regions.
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The middle market embraces lifestyle
As travel habits shift and remote work unlocks new mobility, hotel investors are finding that smaller markets want a bigger experience. It seems that today’s guests aren’t just looking for a bed; they’re looking for atmosphere, design and a sense of…
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Greece Backs Europe-Wide Hotel Class Action Against Booking.com
Booking.com’s infringement of EU competition law through price parity clauses has triggered a collective compensation claim by hotels across Europe.
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How to Hire for the Hotel of Tomorrow: The Biggest Changes in Hospitality Jobs
Will your job exist in five years’ time? In the age of AI, it’s something many of us are asking ourselves, particularly as hospitality’s evolution picks up speed.
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Hotel Tech-in: The steam technology heating up hotel meals
Swiss food technology company Kitchenless is bringing its steam-heating system to hotel kitchens in the U.S.
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