Tattarang signals hospitality ambitions, weighs ESG costs
Last year, Fiveight, the property arm of Australian private equity group Tattarang, bought the Waldorf Astoria-branded hotel tower project in central Sydney from Lendlease and Mitsubishi Estate for a cool AUD$575 million. The under-construction…
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Korean Telco giant KT’s Midas touch with hotel business
KT Corp., one of South Korea’s top three mobile carriers, is on a roll with the hotel business despite its late foray into the hospitality industry by turning its old buildings and lots sitting idle in a declining era for landline phones into…
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Lang & Schwander principals buy southeast Swiss hotel
Sebastian Lang and Marcus Schwander, hotel interior design company Lang & Schwander’s principals, have acquired Hotel Engadinerhof in Pontresina, southeast Switzerland. Financial specifics of the transaction were not revealed…
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What I learned leading a customer service seminar at an elite Mexican hotel
A few years ago, the manager of a boutique hotel in Guanajuato asked me to lead a customer service training for the hotel’s reception, restaurant and cleaning staff. As a business trainer in the United States, I’d led customer service training many…
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RedDoorz Eyes IPO to Build Southeast Asia’s Largest Hospitality Firm
While the Indian IPO market is strong right now, global markets aren't as friendly, as a result RedDoorz is taking a measured approach with its IPO plans.
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Airbnb to mimic luxury hotel services to offer guests more
Accommodation rental giant wants to expand its experiences to offer services such as massages and private chefs.
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Daily Housekeeping: A Source of Contention for Hotels, Guests, and Unions
We all remember those days in March 2020 when we realized that Covid 19 was going to be different than anything we had experienced in our lives. Almost overnight, the entire country shut down. As we dealt with the unknown, reports informed us that…
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Zleep Hotels and Core Hospitality merges
All 14 Zleep Hotels in Denmark are merging with the management company Core Hospitality to create one of the largest hotel operators in the country.
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‘Experience Is Not Expertise’: Why Rich, First-Time Hoteliers Are Failing So Spectacularly
A series of disappointing stays courtesy of wealthy but inexperienced owners has our editor at large recoiling from a growing blight in the travel industry.
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UAE Building Village For Thousands of Staff Amid Hotel Boom in Ras Al Khaimah
Junior staff and management will live in seperate buildings, and RAK says the campus will prioritize wellbeing.
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IHIF Asia Preview: How Hilton plans to grow
Asia is fast becoming one of the most important battlegrounds for the major hotel brands. Most have evolved out of the US and Europe meaning there is more real estate to chase elsewhere. The potential of markets like India and China is well…
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Hotels in crisis – are they ready to communicate in an emergency?
Six found dead at Grand Hyatt Bangkok.’‘Detectives investigating devastating Glasgow hotel fire’‘Woman found dead at five star Surrey hotel – man suspected of murder.’‘Hilton hotel in Paddington evacuated after laundry fire.’…
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Strawberry Launch New Hotel Chain Stopover
Next year, the first of around 20 hotels in the new Stopover hotel chain will open. These climate-smart hotels focus on electric vehicle travelers and, in addition to a comfortable bed, digital and efficient guest solutions, also offer exciting…
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My Place Hotels CEO talks evolution of extended stay, breaking the mold
With a long family history in hospitality, Ryan Rivett shares his outlook on the “desirable” extended stay segment and his strategy for My Place as it celebrates 10 years of franchising.
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“Strive not to be a success, but rather to be of value!”
…Is the life mantra of Harshavardhan Neotia, Chairman, Ambuja Neotia Group, and the man who changed the face of hospitality in Eastern India.
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For big hotel brands, boutique is beautiful
Immersive, hyperlocal, experiential. That’s what discerning travellers want, and that’s what the hospitality industry is giving them in good measure with boutique hotels. Once a distinct and separate entity, small boutique properties are now an…
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Asia Pacific hotel deals grew in tandem with resurgence of tourism: JLL
Hotel transactions grew in tandem with the uptick in tourism across Asia Pacific in the first half of the year, revealed latest data and analysis by JLL. Hotel deals jumped 19% YOY to touch $5.7 billion, led by major deals in Japan…
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Airbnb Wants to Woo Hotel Customers With Luxury Offerings
Airbnb is reportedly planning luxury offerings like personal chefs to entice travelers away from hotels…
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