Costa del Sol tourism revenue hits record €21.8bn despite dip in hotel stays
The province’s tourism chief has hailed a shift toward "quality over quantity," as rising visitor spending offsets a cooling in traditional occupancy rates
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Top 5 hospitality industry trends to watch in 2026
Luxury travelers and major eventgoers are slated to drive hotel demand this year, while rising labor costs and advancements in artificial intelligence could shift hospitality operations.
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The gap between the cheapest and most expensive properties in Europe is growing
The gap between Europe’s most expensive and cheapest destinations has nearly doubled in 10 years thanks to the growing cost of luxury properties.
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When will humanoid robots start cleaning my hotel room?
As we enter 2026, humanoid robots are no longer a futuristic concept. They are being tested in factories, warehouses, and even domestic environments. With labour shortages still pressuring hospitality operations, the question is no longer if robots…
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The other day I spent time with a few of the truly serious humans in the world of networking and security last week. I always find discussions with these industry experts fascinating, particularly the insights into the thought processes of those on…
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World Inequality Report 2026: 56,000 Ultra-Rich Wealthier Than 4 Billion Poorest People
The World Inequality Report 2026 exposes an unprecedented wealth concentration crisis, revealing that just 56,000 ultra-wealthy individuals control more wealth than the poorest half of humanity combined, while calling for urgent global tax reforms…
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Hilton Hotels accused of cancelling ICE agents bookings in ‘malicious’ move
A Minneapolis Hilton hotel has been accused of refusing accommodation to federal immigration officers, with the Trump administration branding the move as "malicious".
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What to expect from hospitality and travel technology in 2026
2026 will be defined by two forces: frictionless travel experiences and the industry’s struggle to keep up with AI‑driven change. The hotel industry needs to move from fragmentation to a unified system, but the speed of AI innovation is creating…
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Entering the Era of Stagnation: PR and Communications Predictions for 2026
Midas PR founder Dr Karine Lohitnavy-Frick offers a different perspective on the year ahead
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At least 40 people died and another 115 people suffered injuries after a fire tore through a bar at a luxury Alpine ski resort in Switzerland shortly after midnight on Thursday…
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P.K. Mohankumar spent forty years at the Taj group learning hospitality is not magic but meticulous, slightly mad devotion to detail.
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Govt Plans $4 Billion High-Rise Redevelopment of New York’s Roosevelt Hotel
Pakistan will pursue a high-rise redevelopment of the iconic Roosevelt Hotel in New York through a joint-venture privatization model, aiming to attract $3-4 billion in investment and boost the value of its stake by up to 250 percent…
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AI’s Ridiculous Response to a Ridiculous Question
As I write this article, I’m at the CX Malaysia conference, where I was the opening speaker, watching Dr Shreekant Vijaykar of COPC Inc, one of the other speakers, talk about AI and how you can’t always trust its responses…
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3,000 budget hotel operators suffer losses amid rise of unregistered online lodging platforms
MALAYSIA is estimated to be losing about RM58 million annually in revenue from the hotel industry due to the growing use of unregistered online accommodation booking platforms, a trend that has significantly affected the survival of local budget…
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In the sleek, rain-slicked streets of Amsterdam, a new and unsettling demographic is becoming increasingly visible: the working homeless. It is a phenomenon that is no longer confined to the fringes of society. In the shadow of the Rijksmuseum and…
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Why New Year’s Eve hotels cost 300% more for late bookers
If you’re keen on staying in a hotel for New Year’s Eve, now is the best time to book — but not for this year. Rather, to see in 2027.
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Where ski butlers unclip your boots: Is this Europe's poshest ski hotel?
Butlers used to be people who fetched and carried plates, topped up wine glasses and cleared the table after lunch and dinner.
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Against all odds: A new hotel chain enters Israel
Amid Israel's tourism crisis, a new hotel chain opens four boutique hotels: Two new in Tel Aviv and two former Brown hotels in Eilat are rebranded.
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