Give Lean Hotel Teams More Time with Automation Tools
In the face of COVID-19 and the need for a contactless, sterilized and traceable environment, hotels rapidly pivoted by implementing a myriad of hard and soft solutions to make guests and staff safer while also enabling remote work, more data-driven…
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Second Quarter 2021: Are We There Yet?
United States hotel prices have rebounded above their statistical lower bound in all regions except the Mountain states, signaling a return toward their pre-pandemic level—although we are not quite there yet…
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Marriott records Q2 net income of $422M
Marriott International Inc., in the second quarter ended June 30, reported net income of $422 million, compared with a net loss of $234 million in the same period last year.
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2021 is Halfway Complete. How Far has the Hotel Industry Made it Back?
Gauging the global hotel industry’s recovery is a lot like poker: you play the hand you’re dealt as best you can and you never know what the next one will bring.
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Hospitality Financial Leadership – GOPPAR Characteristics
If you only use RevPAR index, then you are missing the bulk of the story
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HotStats: Global hotel demand uptick tussles with competing costs
With the global pandemic showing some signs of relent, the collective hotel industry is reaping the reward, as travelers get back on planes or hit the road for a well-needed break from work-from-home monotony and Netflix overload…
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Why hotels are experiencing a sweet moment in direct sales
Direct selling, both telephone and website, has gained a large share of sales during the pandemic…
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To Decrease Or Not To Decrease Hotel ADR?
Following the economic fallout of 2020, many hotels and other tourism businesses have rushed to lower prices in an effort to stimulate demand. In this article, I analyze the competitive challenges of hotel ADR in the current climate…
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What’s next for hotel online bookings?
After more than one year of global pandemic, we are yet to grasp all the different ways in which the virus has changed our lives…
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Digital Upselling: Go Where The Margins Are!
Due to the ongoing pandemic, hotels have lost several months' worth of business. The reopening and rebound period are slower than initially expected and occupancy levels will take time to recover to pre-crisis levels…
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Hospitality startup Cosi raises €20M to fuel European expansion
Germany-based hospitality startup Cosi Group has raised €20 million to accelerate expansion in Europe.
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Rethinking hotel distribution channels
What is hotel distribution? A hotel distribution strategy is a plan of action for selling rooms profitably through a variety of channels.
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Reexamining the Communications Hierarchy for Centennial Guests
It seems like just yesterday we were talking about how to adjust your method of communications to better appeal to millennial guests…
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Oyo’s Recovery Work Includes Progress on Technology Fixes
Among the highest items on the wish lists of Oyo hotel owners and managers, according to a partner survey, is the ability to assert more direct control over room rates, and to have the flexibility to extend stays and process early checkouts in the…
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Tiered Marketing Approach To Hotel Recovery
Hotel markets across the US are behaving differently. They are rebounding at a different pace. Even hotels within the same market are not seeing the same patterns.
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HB Exclusive: NextGuest Merges with Cendyn
Cendyn, a leading provider of cloud software and digital marketing services for the hospitality industry, and NextGuest, a New York and Munich-based CRM and digital marketing leader, combine to become the largest scalable CRM and digital marketing…
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How to prepare your hotel for summer staycations
Becoming increasingly apparent is the unlikelihood of summer holidays abroad. With dreams of boarding planes and jetting away into the sunshine essentially dashed, all any of us can do is start thinking about staycations…
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After Unanticipated 2020, Hotel Industry Knows What It’s Up Against
The end of 2020 is not the end of the problems for the global hotel industry, but it does bring hope on the wings of a vaccine that, in time, could be a panacea for wait ails it: fear.
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