Internships, mentors and operational experience – the best ways of retaining hospitality talent
Considering the cost of hiring and training of hospitality talent, attracting and retaining them is one of the biggest investments hospitality companies can make. So what strategies are useful in aligning industry opportunities with those of young…
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Get Your Kicks: Stay Like the England Teams in the Ultimate Football‑Themed Hotel Suite
Hilton and the England Teams unveil the ultimate superfan sanctuary, featuring iconic wall-to-wall memorabilia and a private heated outdoor cinema.
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Roundtable: “The changing face of luxury service”
From a more relaxed service style to empowering your team members, how can luxury hotels ensure they are providing the kind of service that modern guests want? In partnership with Leading Quality Assurance (LQA), Boutique Hotelier gathered industry…
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In an Indian hinterland town, hotels become Japanese havens for auto expats
In India's Gujarat, eating meat or seafood is frowned upon, but in the state's dusty industrial town of Vithalapur, hotels with names like Osaka Palace are churning out ramen and tempura - all to please the Japanese auto engineers and managers who…
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Helsinki ranked the world’s most sustainable tourist destination for the second year in a row
For the second year in a row, Helsinki has been ranked first in the Global Destination Sustainability (GDS) Index. The latest results were published on Tuesday 23 September.
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CEO Turnover Hits Record High – That Means More Corporate Events
A wave of CEO turnover is creating new demand for in-person gatherings. From leadership summits to town halls, companies are convening under new leadership.
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A CORFU hotel boss has accused a Brit gran of "fabricating complaints" after she moaned her stay was a "nightmare" thanks to "no bacon, sausages or chips"…
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Wanderlust bodes well for travel outlook
Despite hospitality investors and travel consumers facing a turbulent landscape, the desire to experience new places has never been stronger, delegates heard at the NYU International Hospitality Investment Forum in New York on Monday…
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AI Can’t Give Hugs: The Human Element That Technology Cannot Replace
Throughout my career in strategic communications, I’ve witnessed many technological revolutions that promised to transform human connection.
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Korea's luxury hotels are strengthening their own brand (PB) kimchi business one after another
Lotte Hotel is planning to expand its kimchi-related product line by launching Kimchi Stew Home Meal Replacement (HMR) in the second half of the year.
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I used a hotel concierge, it's the best travel hack ever
Free toiletries and tea bags aren't the only perks of staying in a hotel - this traveller uncovered a benefit that can be a holiday life-changer.
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Hospitality turns to baby boomers to ease staff shortage
Industry has second-highest employment growth for over-50s as it offers flexibility and social connection
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4 ways hospitality HR teams are taking the lead
The hospitality industry is at a crossroads, with HR leaders playing a pivotal role in addressing workforce challenges and driving strategic transformation. From combating high turnover rates and seasonal hiring challenges to leveraging digital…
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Why the UK risks losing the tourism race
With summer fast approaching, European countries are preparing for a busy tourism season with the UNWTO predicting an increase of 3 per cent to 5 per cent in international visitors this year.
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The European Hotel Managers Association (EHMA) convened its 51st Annual General Meeting (AGM) in Warsaw, Poland, from March 28 to 30, 2025. The event brought together senior hospitality leaders and general managers from Europe’s top luxury and…
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Views from a hospitality girl… reputation, reputation, reputation
Well hello there hospitality people, I’m back with another insight into the ramblings of my hospitality mind. Once again, I’m writing this month’s column from the front-line as I continue my engagement “up north” in Aberdeen. In truth I’m sat behind…
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Rio de Janeiro Carnival: Hotel occupancy surpasses 95%
HotéisRIO, the Cidade Maravilhosa's hotel owners' association, forecast that hotel occupancy during this year's Carnival festivities reached 95.51%, a substantial increase from last year's 80.18%, presumably due to Carnival taking place in March…
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Trip.com Group sees longer stays and unique destinations for the Lunar New Year
Trip.com Group released its Lunar New Year travel trends report which revolves around the themes of wisdom, intuition, and transformation reflecting the constantly evolving landscape.
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