UAE Building Village For Thousands of Staff Amid Hotel Boom in Ras Al Khaimah
Junior staff and management will live in seperate buildings, and RAK says the campus will prioritize wellbeing.
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Hotels in crisis – are they ready to communicate in an emergency?
Six found dead at Grand Hyatt Bangkok.’‘Detectives investigating devastating Glasgow hotel fire’‘Woman found dead at five star Surrey hotel – man suspected of murder.’‘Hilton hotel in Paddington evacuated after laundry fire.’…
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7 trending revenue streams for your hotel in 2024
As the hospitality industry continues to evolve in response to shifting consumer preferences and technological advancements, hotels are redefining their approach to revenue generation. Recognizing the need to adapt and diversify, forward-thinking…
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Addressing the Unseen Challenges of Hotel Work
Stellar customer service, exquisite facilities, and well-stocked amenities are the hallmarks of the hotel industry. Guests and patrons expect hospitality when paying for these services, whether for vacation, business, or other purposes…
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Hotel gossip creates career block for hospitality workers
Gossiping hotel staff can cause significant promotion problems for the colleagues they talk about.
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eLearning makes waves in hospitality training
eLearning – electronic learning or web-based training – is increasingly being leveraged for hospitality training and has seen a significant uptake by hospitality establishments and training schools.
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IFTM is in ‘full force’ preparation mode for the 47th WorldSkills Competition
The international vocational skills contest will be held in France this September, with Macao-based lecturer David Charles Wiley Jr. serving as an ‘expert lead.’
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Tech-centric hotel operators look to upend the traditional management model
In fall 2021, the Ace Hotel in Pittsburgh’s East Liberty neighborhood reopened after being forced to close during the COVID-19 pandemic. Only thing was, it no longer was the Ace Hotel. Now called The Maverick by Kasa, the hotel’s owner decided to…
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Hourly workers are in demand—here’s how to win them back in a tight jobs market
As the needs of the workforce evolve, here are three practical things employers should be doing to attract the right people and hit their staffing goals.
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In the recently released HSMAI Foundation Special Report: The State of Hotel Sales, Marketing, and Revenue Optimization Talent 2023-2024, the second trend investigates how the gig economy and fractional staffing models are changing talent…
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Kyoto Hotels Facing Serious Labor Shortages After Post-COVID Tourism Rebound
As Kyoto enters autumn tourism season, its hotels and accommodation facilities are facing serious labor shortages…
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Las Vegas Hotels Offering Teslas, BMWs and $100,000 as Incentives for Employees during F1 GP Week
Hotels are offering cash prizes, enhanced dining menus, chair massages, and even luxury cars to entice hourly employees…
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Wyndham Hotels & Resorts forges new alliance with SRM University’s Institute of Hotel Management
Wyndham Hotels & Resorts will assist SRM IHM in delivering sessions on professional excellence by participating in regular guest lectures and workshops moderated by corporate employees and hotel GMs.
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Araneta Hotels awarded as 'Dream Employer of the Year'
THE Philippines' Best Employer Brand Awards 2023 has awarded Araneta Hotels Inc., doing business as Novotel Manila Araneta City with the support of Araneta Group and Accor Hotels, the award "Dream Employer of the Year" at the 18th Employer Branding…
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Career progression in tourism and hospitality: “If you’re ambitious in any way, you’ll do well”
Eoin Little, General Manager of The Lakeside Hotel in Killaloe, says the tourism and hospitality industry is well suited to people looking to fully develop their careers.Career progression is better viewed as the pursuit of a role that aligns with…
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Gilda Perez-Alvarado to join Accor
Gilda Perez-Alvarado, currently global CEO, JLL Hotels & Hospitality, has been appointed as group chief strategy officer of Accor. Assuming the role on Oct…
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Christian Ruge appointed as General Manager of Sindhorn Kempinski Hotel Bangkok
Christian Ruge assumes the role of General Manager of Sindhorn Kempinski Hotel Bangkok from August 2023, bringing 25 years of global hospitality expertise to the landmark city hotel.
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Reflecting on 7 Years of Success: Conversation with Melia Yangon’s GM
In the last seven years, Melia Yangon has set new benchmarks in hospitality, offering exceptional experiences to both locals and visitors in Myanmar. As they celebrate this remarkable milestone, we sat down with Mr…
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