Hotel Staff Reveal The 6 Biggest Mistakes Guests Make During Their Stay
Want a premium hotel experience? Don't make these errors on your next trip.
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Mass tourist brawl at five-star Egyptian resort over unpaid hotel bills sees staff hospitalised
A staff member at a five-star hotel in Egypt has been seriously injured following a fight with tourists who refused to pay for a service.
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Thousands of hotel workers across several U.S. cities went on strike over the weekend because of COVID-19 pandemic-era cuts made to the hospitality industry that they say resulted in lower wages and higher workloads…
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Hospitality: A grand, rewarding career choice
Hospitality hiring trends predict an unprecedented increase, yet young students remain sceptical to pursue a career in hospitality. Seasoned hotelier Farhat Jamal dispels some of the apprehensions associated with pursuing a hospitality career…
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Tassos Kotzanastassis: How drones and AI can reshape hospitality real estate
Tassos Kotzanastassis is the founder and managing director 8G Group, a private equity real estate group,and a founding partner at Petra Hospitality Management, a hotel management company based in Istanbul and focusing on Turkey, East Mediterranean…
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Gen Z sees potential in hospitality apprenticeships
New research from Greene King highlights a growing interest in hospitality apprenticeships among the younger generations in the UK, with 83% of people viewing apprenticeships as a viable alternative to university…
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UAE Building Village For Thousands of Staff Amid Hotel Boom in Ras Al Khaimah
Junior staff and management will live in seperate buildings, and RAK says the campus will prioritize wellbeing.
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13,500 US hotel workers hold strike votes over pay and conditions
About 13,500 hotel workers across Boston, Honolulu, Providence and San Francisco will vote on whether to strike this week as they push for significant wage increases and protections against job cuts.
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Why Recruiting Tech Talent in Hospitality Is a Challenging Task
As technology is becoming gradually more important in hospitality, the industry is facing a significant challenge: a shortage of skilled IT professionals capable of navigating the complexities of modern day technology. Developing IT talent has…
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Insights into hotel management with Hilton Anaheim GM Sergio Bocci
Ahotel manager stands at the intersection of hotel owners, employees and guests in a role requiring a delicate balance to exceed the expectations of all three groups simultaneously…
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A guide for people with learning disabilities to working in hospitality from Hilton’s Sam Innes
Sam Innes is a member of The Waldorf Hilton, London’s Food and Beverage team who has Down Syndrome. He is working to defy the barriers to entering the workforce, and part of his work includes providing interviews with the media, so the team at H&C…
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Equity and inclusion in hospitality must increase in line with diversity
The diversity of hospitality workforces is rising and HR policies to support equity and inclusion must keep pace, say experts in the matter.
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"Free Bachelor's degree for students studying and working in Eilat hotels"
"Full scholarship for bachelor's degree in Eilat hotels: work, free studies, accommodation, and benefits for students affected by the 'Iron Swords' war."
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Help! We Had to Sleep in the Hotel’s Breakfast Room. We Would Like a $215 Refund.
A couple arrived in New York after midnight, and a failed “contactless check-in” process and M.I.A. customer service made their hotel room inaccessible.
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Why luxury Scottish hotel firm is looking to youth to develop talent of the future
A Scottish hotel group has welcomed nearly 20 apprentices as part of an initiative aimed at boosting the number of young people working in the sector.
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Inspiring the next generation: an interview with Morten Malting
Ahead of HSMAI Europe’s first ‘Future You’ to be staged in The Netherlands , we catch up with one of the event’s key speakers, Morten Malting, Food & Beverage Director Norway, at Scandic Hotels, and a new member of the association’s People & Culture…
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Shaping leadership with Anders Johannesson of Hilton Dubai
Anders Johannesson, GM of Hilton Dubai Creek Hotel & Residences, discusses his hospitality journey and explains how a collaborative philosophy is the driving force behind the success of the property.
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76% of surveyed hotels report staffing shortages
More than three-quarters of surveyed hotels are experiencing a staffing shortage, and hotels are increasing pay, benefits, and perks to recruit and retain employees, according to a May survey of hoteliers conducted by the American Hotel & Lodging…
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