Robot Goes Berserk in California Restaurant, Dragged Away by Staff After Smashing Tableware
Humanoid robots are rapidly gaining hype, from battlefields to the factory floor.
read more
By tag
Select Tags:
Neuroscientist reveals first generation in history to be less intelligent than their parents
Dr Jared Cooney Horvath, a former teacher-turned-neuroscientist, revealed that the generation born between 1997 and the early 2010s has been cognitively stunted by their over-reliance on digital technology in school…
read more
AI on Australian travel company website sends tourists to nonexistent hot springs
An AI-generated blog on a tour company’s website has landed tourists in hot water — and not the kind they were looking for — after it emerged the “tranquil” northern Tasmania hot springs it recommended don’t actually exist…
read more
Rescued Scafell Pike hikers urged to pay hotel bill and return head torches
A mountain rescue team has appealed for two rescued walkers to pay a hotel bill they owe, return head torches they took and collect a hospital crutch one of them used to climb Scafell Pike in treacherous conditions…
read more
Congratulations and/or apologies to Hotel Stella Montis
An Italian hotel sharing a name with an Arc Raiders map is enjoying a flood of 5-star reviews from players praising the loot in its 'surprisingly charming' Seed Vault and its 'eventful' Night Raid nightlife…
read more
Lessons in seasonality from a hotel made of ice
For most hoteliers, seasonality means fluctuating demand and shifting rates. For Arctic SnowHotel & Glass Igloos in Finnish Lapland, seasonality defines the business…
read more
Helsinki has issued a public invitation to Pamela Anderson: come to Finland’s capital and reclaim your Finnish family name, Hyytiäinen…
read more
Hotels are getting rid of proper bathroom doors and guests are revolting
First they came for the closets. Then they took the bath tubs. Now, hotels are stripping away the only thing separating us from the animals: the bathroom door.
read more
Moon hotel startup hopes you get lunar lunacy, drop $1M deposit for 2032 stay
Step 1: Ask for deposit. Step 2: ??? Step 3: Build Moon hotel empire
read more
When will humanoid robots start cleaning my hotel room?
As we enter 2026, humanoid robots are no longer a futuristic concept. They are being tested in factories, warehouses, and even domestic environments. With labour shortages still pressuring hospitality operations, the question is no longer if robots…
read more
AI’s Ridiculous Response to a Ridiculous Question
As I write this article, I’m at the CX Malaysia conference, where I was the opening speaker, watching Dr Shreekant Vijaykar of COPC Inc, one of the other speakers, talk about AI and how you can’t always trust its responses…
read more
An “Above and Beyond” Strategy Doesn’t Work
This is a story about a disagreement I had with a client. I should mention, this was a friendly disagreement. His idea of an amazing experience was to go above and beyond, always exceeding the customer’s expectations…
read more
Think Outside the Guestroom: Innovative Strategies to Drive Hotel Revenue
If your hotel’s top-line revenue is stalling or declining, you should consider ways to increase the other line items.
read more
Hotel concierges work hard to ensure that a guest's stay is perfect, and sometimes this means fulfilling unusual requests. David Haines is the Head Concierge at Park Plaza London Westminster Bridge and has been in the industry for decades…
read more
US porn tycoon buys up plush Scots hotel as she reveals vision for future
She and daughter Sydney have teamed up to transform the 1625 landmark
read more
‘We’ve seen everything’: tales from the frontline of hospitality's late-night workers
Sex, drugs, drinks – and great connections. Bar workers report from the frontline of the midnight shift
read more
7 things boomers do at hotel breakfast buffets that make millennials die inside
The breakfast buffet is a strange social experiment where generations collide over scrambled eggs and mini muffins, revealing patterns that are impossible to ignore.
read more
London’s hotel patissiers battle as cakes become big business
The lines are the city’s top hotels and the weapons are Chantilly cream and croquembouche, as celebrity chefs compete to feed our appetite for fancy cakes
read more