Hotel CEOs Expect Labor, Inflation Pressures on Profitability To Be Long Term
The desires to deliver positive experiences for guests and maintain profits have never been more at odds in the hotel industry than they are now, and executives speaking at the 2022 Americas Lodging Investment Summit said there's a simple reason for…
read more
Hospitality Financial Leadership – Why Managing the Budget in Your Hotel is Like Playing Baseball
That’s a big statement because if you are involved in the budget in your hotel and you have played baseball then you are probably saying to yourself that I am off my rocker.
read more
Hospitality Financial Leadership – Why Is Hotel Accounting Different?
I heard this about 40 years ago and it has stuck with me. I was a newbie cocktail waiter working part time in my hometown hotel…
read more
Three ways to use data in day-to-day hotel operations
Anyone in the industry will tell you that the daily operations of a hotel are complex. Beyond responding to the challenges presented by the COVID-19 pandemic, hoteliers juggle a serious list of to-dos…
read more
The Rise of Mobile Direct Bookings: What Should Hotels Do About It?
In this article, we analyze the rise of mobile bookings over the past two years, how it is expected to continue growing in 2022, and how Hoteliers should adapt their online sales and marketing strategies to meet this rapidly-growing demand…
read more
What to look for in a hotel revenue manager
Following the events of the past two years, it’s easy to see that hospitality is transitioning into a new era. Guest preferences are changing, and technology is giving operators more room to run hotels their way…
read more
Revenue Stream Diversification to Drive Hotel Profitability in 2022
JLL Hotels & Hospitality releases its first annual Global Asset Management Report detailing what hotel owners should consider as travels returns
read more
HB Exclusive: 10 best practices to increase incremental revenue
Incremental revenue doesn’t have to be a bonus. With a machine learning (ML)-based merchandising program, it can be a reliable revenue stream.
read more
All (Hotel) Revenue Is Not Created Equal
A dollar is a dollar; a euro is a euro; a quid is a quid; a yuan is a yuan; and, for the crypto crowd, a bitcoin is a bitcoin - right?
read more
CWT: Global business travel pricing set to increase in 2022
Global travel pricing across hotels, air and ground is expected to increase in the next two years, primarily driven by increasing demand, capacity constraints and travelers’ sustainability demands, plus increased labor and fuel costs, according to…
read more
Future-facing demand data: the key to maximizing revenue even in trying times
Which aspects of life and business has the pandemic not impacted? It’s hard to come up with any. Especially when you look at the hospitality industry, barely anything is as it was one or two years ago…
read more
Emerging revenue management KPIs you need to know
The current revenue and distribution environment is becoming exponentially more complex…
read more
Beyond the Booking: How to Maximize a Digital Concierge
A digital concierge taps the power of AI to deliver an enhanced experience for guests and staff — as long as it is implemented properly.
read more
Hoteliers Cautiously Optimistic about Business Performance in 2022
“How optimistic are you about business performance over the next 12 months?” - Hoteliers’ answers to this new question, introduced in our ongoing Hotelier PULSE survey and published for the first time in the 18th Edition of the Hotelier PULSE…
read more
Top 5 Big Ideas for Your Hotel Revenue Management Strategies
As the travel and hospitality world turns the page on a period of uncertainty, we begin a new chapter in the industry centered around recovery, rebuilding, and renewed efforts towards revenue optimization…
read more
Pandemic Re-Instructs How a Culture of Sales Remains Fundamental to the Revenue Management Process
The novel coronavirus pandemic, which continues to impact our lives, society, and economy in less than predictable waves, does influence hotel asset classes and geographic markets in different ways…
read more
Hotels Can Afford to Be Greedy As 2021 Enters Its Final Quarter
“A bird in the hand is worth two in the bush.” This wise saying has stood the test of time for a good reason, it cautions the greedy among us to value what they already have rather than chase after something with higher value but more risk…
read more
What Hoteliers Need to Know About Cloud-Based Technology and PMS
Four simple truths will enable hotel and resort operators to assess the right cloud-based property-management system for their single or multi-property enterprise
read more