AI assistants make widespread errors about the news, new research shows
Leading AI assistants misrepresent news content in nearly half their responses, according to new research published on Wednesday by the European Broadcasting Union (EBU) and the BBC.
read more
R&R at 10: How the way we book holidays has changed
Given how tumultuous the last decade has been, it’s fair to say that the ability of tour operators to adapt to circumstances has been pushed to the limit.
read more
Refining assets, cutting costs: How China’s hotel industry seeks value growth
Cushman & Wakefield has released its 2025 China Hotel Industry Market Investment and Value Insights report.
read more
Hilton’s Nassetta ignores noise, bets better years ahead
Geopolitical and economic turmoil “noise” be damned. Hilton President and CEO Chris Nassetta is willing to bet 2026 hotel performance will be better than 2025, and 2027 will be even stronger than 2026…
read more
Why Hospitality Education Needs a Reality Check
For much of the late twentieth century, hospitality education was a model of how academia could work hand in hand with industry. The UK led the world in creating postgraduate programmes that balanced academic rigour with real-world relevance…
read more
KOKO HOTELS and Hotel Wing International Unite Under a Single Brand
Polaris Holdings Co., Ltd. and Minacia Co., Ltd., which merged in December 2024, announce the integration of its three original brands, KOKO HOTELS, Hotel Wing International and Tenza Hotel. As of September 2025, all are operated under the unified…
read more
Don’t Leave the Golden Window Open Too Long
Exclusive Feature: Imagine walking into a shop to ask about a product that has caught your attention, and you are most likely to buy it.
read more
Cuba's tourism shift: international chains to lease state hotels
For Cuba's tourism sector, which has been struggling recently, a significant shift is underway: the government has approved a new policy that allows international hotel chains to lease properties owned by the state…
read more
Why mountain resorts are a huge treasure trove
The diversification of holiday destinations is a major trend in leisure hospitality as travellers seek new experiences beyond the beach, unique locations away from the crowds and cooler temperatures in times of heatwaves. And mountain resorts stand…
read more
M&A trends show path to growth for investors and brands
Hospitality brands are leading the pack in merger and acquisition (M&A) deals this year, but an improving macroeconomic climate could see more real estate investors pile in, according to experts in the sector…
read more
A rooftop bar can be utilized as a breakfast/lunch space. A breakfast restaurant could be transformed to serve breakfast, lunch, dinner and cocktails and potentially triple the revenue. Constantly re-imagining current F&B space to better serve…
read more
Holiday Inn Express adds scent-based alarm clocks to rooms
Wake up and smell the bacon. Holiday Inn Express by IHG is launching a world-first hotel experience with a scent-based alarm clock in an effort to improve guests’ sleep and mornings.
read more
The End of the Hyperlink Economy: How to Take Advantage of the Zero-Click Search?
With the advent of AI Search, Answer Engines and people no longer clicking on Google’s listings because of the answers provided in the Answer Box by Google’s own Gemini AI, how do you structure your marketing in this new zero-click world…
read more
US Hotel labour shortage deepens with visa policy uncertainty
The US Hotel labour shortage is worsening as unpredictable visa rules, tighter checks and uneven H-2B and J-1 timelines thin staff just as travel demand rises.
read more
Three Indian-origin hoteliers killed in 72 hours
Three Indian-origin hoteliers — two in Charlotte, North Carolina, and one in Pittsburgh— were killed within 72 hours in separate incidents last week. The incidents occurred a month after another Indian motel manager, Chandra Mouli “Bob”…
read more
Internships, mentors and operational experience – the best ways of retaining hospitality talent
Considering the cost of hiring and training of hospitality talent, attracting and retaining them is one of the biggest investments hospitality companies can make. So what strategies are useful in aligning industry opportunities with those of young…
read more
Airbnb Ramps Up Its Hotel Biz With Global Job Openings
Airbnb has said it wants to “aggressively” expand its hotel business, and Skift has found several job openings that point to a global scale: Postings include positions for managers covering the U.S., Mexico, Canada, Europe, the Middle East, and…
read more
Get Your Kicks: Stay Like the England Teams in the Ultimate Football‑Themed Hotel Suite
Hilton and the England Teams unveil the ultimate superfan sanctuary, featuring iconic wall-to-wall memorabilia and a private heated outdoor cinema.
read more