How Marriott Adds Boutiques With its Design Hotels’ Brand
Design Hotels is a Marriott brand that isn't quite a Marriott brand. It's more like an exclusive hotel club where 60% of owners have never run a boutique before. New boss Stijn Oyen is fine-tuning its strategy…
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Solving staff shortages in a disruptive future
If you visit a hotel owned by Germany’s Aroundtown in the not-too-distant future, you might find the check-in experience managed by a hologram. Real estate investor Aroundtown, which holds around 80 hotels in its diverse, pan-European portfolio –…
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11 Hotel Trends to Watch in 2025
2024 was a wake-up call for the hotel industry. Record performance may have stolen headlines, but the reality was less glamorous: growth rates stabilized, and staffing gaps stretched resources thin. The industry is at a tipping point. Although…
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A NEW fleet of butler robots will serve Brits with booze and food at an iconic Benidorm hotel - and they'll even interact with guests.
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In a reflection of the industry’s robust post-pandemic recovery, IBTM World is set to welcome a record number of hotel exhibitors to Fira de Barcelona from November 19 to 21, 2024. This year’s event, celebrating two decades in Barcelona, will see…
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Beyond work: how hotels are redefining the office conversion
Hotels are breathing new life into underused office spaces, turning them into multifunctional hubs that revitalise city streets and provide fresh opportunities for community engagement, writes Dexter Moren…
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Cloudbeds to Launch Hotel Industry-First Causal and Multimodal AI-Powered “Smart Hospitality Engine”
Cloudbeds has revealed plans to become the world’s first property management system (PMS) to connect every facet of hotel operations into a single intelligence network, powered by causal and multimodal AI…
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A woman in the US was left horrified after discovering that her hotel in Las Vegas added a surprise charge onto her bill which tripled the fee.
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Green certifications for hotels: what hoteliers need to know
Whether it’s LEED, BREEAM or Green Key, green certifications are no longer just a way to stand out: they have become necessary for hoteliers who wish to remain competitive while raising environmental concerns…
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How the first ‘carbon-positive’ hotel in the U.S. is handling a dead tree problem
Populus, a new eco-friendly hotel in downtown Denver, doesn't just invite guests to stay in a hotel designed to resemble an aspen tree.
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Five ways how luxury hospitality offers a differentiated experience
With the number of millionaires growing around the world, and the consumer demands of many shifting towards experiences and luxury, it should come as no surprise that the luxury hospitality industry is set for boom times. Nicholas Nahas, partner…
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Helsinki Named World’s Most Sustainable Travel Destination
Helsinki has achieved its target of being the world’s most sustainable destination. The Finnish capital was ranked number one in the latest Global Destination Sustainability (GDS) Index, which was published on 16 October 2024…
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Activists storm hotel Papagayo Arena to protest its illegality
A group of residents in Lanzarote took direct action yesterday (Monday), by entering the “illegal” Papagayo Arena hotel in Playa Blanca to protest against ongoing water supply issues affecting locals…
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Andalucía is the Spanish region with the most hotel construction and investment, new data shows…
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Bernadotte & Kylberg unveils own-label furniture in nature-inspired Arken hotel
The design duo of Prince Carl Philip of Sweden and Oscar Kylberg have designed landscape-like interiors for a hotel in a Swedish nature reserve, featuring their first own-label furniture collection.
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Hotel Sales Training Lessons Learned From A Top-Tier Real-World Practitioner
While being a sales trainer for a diversity of lodging providers certainly keeps me in touch with what’s going on in the profession of hotel sales these days, I always capitalize on every opportunity to gain insights from real-world practitioners…
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Choice Hotels introduces Lobby in a Box modular design package
Choice Hotels International has introduced a new modular design package, Lobby in a Box, to enhance extended stay hotel conversions for its Suburban Studios and MainStay Suites brands.
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As a pioneer in eliminating plastic waste since the 1990s, Six Senses has been on a journey to eliminate plastic from its properties, with the sharing of its Journey to Plastic Freedom Playbook webinar set to be held on 6 November 2024 for anyone…
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