Stop using AI to plan your travel itinerary. Talk to the hotel staff instead
The people we walk past in the hotel lobby may be our best local guides
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London’s hotel patissiers battle as cakes become big business
The lines are the city’s top hotels and the weapons are Chantilly cream and croquembouche, as celebrity chefs compete to feed our appetite for fancy cakes
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Austria's 300-year-old luxury hotel powered by trees
A family-run inn that began as a miners' tavern in 1567 has become one of Austria's most remarkable alpine escapes.
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At some hotels, water is the new Champagne
Five-star hotels often justify their exorbitant prices by offering a suite of high-end amenities, like plush robes, pillow menus, concierge services, and more.
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Years at a luxury hotel teach you a lot about people. I could usually tell who would tip well before they even reached the front desk.
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How infrastructure investment boosted tourism in these two countries
Hotels don’t exist in a vacuum. You’d need to be an investor with very deep pockets to not only build the property but also the required travel infrastructure to bring people to and from the destination…
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Former Hilton Hotel chef opens Uncle Ah Teck’s Noodle House selling laksa in Chinatown
Why did the 70-year-old chef leave his cushy job to slog as a hawker?
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How to Revenue Manage in the Middle of Nowhere
Imagine this: You’re not managing a city hotel. You’re not next to a convention center. You’re not even competing for the same audience as the resort an hour away.
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What 2025 really taught us about hospitality
A firsthand reflection on the trends, truths, and evolving behaviours shaping the future of the Indian F&B industry.
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Hotel CEOs on AI, distribution, and the next battle for direct
For years, hotel CEOs have talked about the power struggle between brands and online travel agencies (OTAs). But now, a new force is reshaping that battleground – Artificial Intelligence.
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Luxury hospitality is built on connection, not algorithms: Mandarin Oriental Hotel Group CEO
Luxury hospitality isn’t built on manuals or presentations. It’s built on something far more enduring: human connection.
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Can A Green Hotel (and A Side Of Buffalo Milk) Save Luang Prabang?
Can this UNESCO World Heritage site grow its tourism economy without destroying its fragile environment? Here’s how resorts and operators are answering the question.
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The future isn’t about channels, it’s about guests
At WiT Singapore, hotels and OTAs find common ground in a new battleground: trust, experience, and emotion.
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Istanbul tourist deaths prompt major investigation into food and hotel safety
Turkish authorities have launched a wide-ranging investigation into the deaths of a German tourist mother and her two children in Istanbul, after the family fell ill during their visit and later died from suspected poisoning…
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Radisson Hotel Group launches Creator Hub
Radisson Hotel Group has unveiled Creator Hub, a dynamic new platform designed to connect nano content creators with Radisson Hotels & Resorts around the world…
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Luxury hotel oversupply looms over London
London’s high-end hotel market is heading into its heaviest period of new openings in more than a decade, raising fears that a wave of luxury room supply could outstrip demand and put pressure on prices in one of the world’s most expensive cities…
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Will QT Singapore sale set city price benchmark?
The buyer pool has widened in Singapore and heritage hotels such as QT are rare. Seller Sunray may be smiling to the bank.
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Sonder Hotels Liquidation Exposes Limits of Tech-First Hotel Models
Sonder's bankruptcy and liquidation after its failed partnership reveal the risks of tech-driven, asset-heavy hospitality models
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