Larry Mogelonsky: To upsell or not to upsell a COVID amenity
Hoteliers might be able to upsell pandemic-related services as add-ons to position hotels in an attractive light and at lower prices while maintaining healthy margins above costs.
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Ikos Resorts to open first Spanish property
Greek brand Ikos Resorts is to open its first property in Spain next year. Ikos Andalusia had been scheduled to open in May, but this was delayed until September, and now until April 2021 due to the Covid-19 pandemic…
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The Future of Revenue Management in a Post-COVID-19 World
The emergence of COVID-19 has turned everyone’s expectations on their heads. Revenue managers, hotel owners and operators who previously expected steady or growing demand for 2020 have a much less predictable future ahead of them now…
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Can travel become less dependent on Google in a post-pandemic world?
Little more than six months ago, the one topic that kept travel executives awake at night was Google increasingly siphoning off industry profits by moving deeper and deeper into the travelers’ user funnel…
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Teaching's new normal: The highs and lows of pedagogical adjustments
A personal and professional insight into how pedagogical strategies had to be adjusted when COVID-19 forced the EHL Lausanne campus to shut down in March 2020…
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Hoteliers plan for a budget season unlike any other
With even less certainty about future performance than normal, hoteliers are changing how they prepare a budget as they get ready for 2021.
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US hotels employ fewer workers but at higher wages
Data shows most rooms-division workers have received pay raises, averaging around 4%.
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Coronavirus: 'Covidiots' criticised on Tui quarantine flight
A flight from Zante which left nearly 200 people facing two weeks' self-isolation was a "debacle" and a "free-for-all", passengers say.
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New Covid-19 microsite responds to changing needs of business travel managers
With countries around the world delivering various levels of response to the continuing Covid-19 pandemic, the challenge for travel managers lies in keeping up to date with the latest information.
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US hotel profits at best level since start of pandemic
The latest P&L data from STR shows that U.S. hotel profitability picked up in July as more segments started to record positive performance.
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AHLA Survey: Frequent Travelers Cite Hotel Stay Priorities
A new national survey commissioned by the American Hotel & Lodging Association (AHLA) conducted by Morning Consult shows that a number of improvements to health and sanitation protocol at U.S…
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UK hoteliers rethink relationships with ‘silent’ OTAs
Online travel agencies have made billions from the hotel industry, which has led hoteliers to ask where OTAs have been during the COVID-19 pandemic and what that says about the nature of partnerships.
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US hotel P&L turned positive in July
For the first time since February, U.S. hotel gross operating profit per available room (GOPPAR) was positive, according to STR's July 2020 monthly P&L report.
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8 ways for hotels to combat the crisis
This article delves into the Darwinian laws of a post-COVID-19 hotel market. Emerging from the global economic shutdown, many tough choices for hoteliers lie on the road ahead to a sustainable and profitable business…
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Why hotels are offering long-stay deals to UAE residents
One of the buzzwords of the past few months has been ‘pivot’. The ability to change focus and make the most of the realities of COVID-19 has forced people to look at what they were doing and adapt to a situation like no-other…
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San Francisco cleaning rules divide hotel owners, city
Hotel owners have filed a lawsuit, claiming the additional cost of complying with a union-driven cleaning ordinance will prevent them from opening properties in San Francisco even after other restrictions are lifted…
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ITB announces industry meet up in seven cities across China
The organisers of ITB China, China’s largest B2B exclusive travel trade show, have announced the launch of the ITB China Industry MeetUp, at an exclusive networking event for industry senior representatives in Shanghai…
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HKTB Brings Hong Kong Wine & Dine Festival To The Virtual Space
In view of the uncertainties concerning the Covid-19 pandemic, the Hong Kong Tourism Board (HKTB) today announced that its annual signature event “Hong Kong Wine & Dine Festival” will, for the first time, take on a virtual format…
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