A woman in the US was left horrified after discovering that her hotel in Las Vegas added a surprise charge onto her bill which tripled the fee.
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DidaTravel Unveils Surging Hotel Bookings During China’s Golden Week 2024
DidaTravel reveals a surge in global hotel bookings during China’s Golden Week 2024, highlighting the rapid recovery of outbound travel across key regions.
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When pubs and restaurants close, our culture is a casualty
Hospitality jobs have long kept struggling artists, actors and musicians going. When those gigs go, the arts are diminished too.
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The Wildest Items People Have Left Behind In Hotel Rooms
A new global survey reveals some of the oddest things guests have forgotten during travel — and some of them will make your jaw drop.
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LABOR Hotel CEOs Prioritize Their Own Paychecks, Not Improvements for Their Companies or Workers
Labor disputes are continuing to rage between unionized hotel workers and the bosses at three major chains: Marriott, Hilton, and Hyatt.
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Is the outdoor smoking ban a smoking gun for hospitality?
London’s D&D restaurant group isn’t the only major player in UK hospitality to significantly invest in outdoor spaces over the past 17 years…
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Turkey Tourism Industry Faces Surprising Slowdown in 2024
As the summer of 2024 unfolds along Turkey’s picturesque Mediterranean coastline, a striking change has emerged that has left many in the tourism industry concerned. Traditionally, the region’s beaches are packed with sun-seeking tourists, so…
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Holistic approach key to retaining talent and maximizing profit
The evolving landscape of human resources in the hospitality industry has become a focal point as companies grapple with the twin challenges of talent acquisition and retention, particularly as labour shortages continue to plague the sector…
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Anyone who’s worked with the general public knows how baffling some people’s behaviour can be.
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76% of surveyed hotels report staffing shortages
More than three-quarters of surveyed hotels are experiencing a staffing shortage, and hotels are increasing pay, benefits, and perks to recruit and retain employees, according to a May survey of hoteliers conducted by the American Hotel & Lodging…
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SDSU partners with Bartell Hotels to enhance English competence in hospitality workers
SDSU Imperial Valley’s Professional Skills Development Center developed a custom English learning program tailored to Bartell Hotels employees.
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Celebrating 2024’s Hospitality Stars
Personalized, attentive and gracious service distinguishes the luxury hotel experience. It requires genuinely passionate staff willing to go above and beyond the expectations of their roles to service guests…
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Efling Union Workers to Vote on Strike
Janitorial staff in Efling Union will vote on strike action starting this Monday. If approved, cleaners in the Reykjavík capital area would strike on March 18…
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Hotel staff shortages may drive travel costs in US to all-time high
A scarcity of hotel employees and lack of adequate pay for them could drive travel costs to higher levels than what they currently are…
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Plano-Based Aimbridge Hospitality Names New CEO
Aimbridge Hospitality announced yesterday that Craig S. Smith will assume the role of chief executive officer at the global hospitality management company starting March 18, 2024. Craig S. Smith previously worked for Marriott International…
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Ayana Dunlap had her dream job picked out before she even graduated high school…
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Students takeover Yorkshire Dales hotel
The Devonshire Fell Hotel, located in the Yorkshire Dales village of Burnsall, recently handed over the keys to the hotel and restaurant to some of hospitality’s rising stars from Wirral Met College.
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The cost of living and the lack of affordable housing for seasonal staff in the hotel sector is causing problems this season. Meliá was one of the large chains that were forced to house workers in their own hotels to cope with the problem last year…
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