Hotel Staff Reveal The 6 Biggest Mistakes Guests Make During Their Stay
Want a premium hotel experience? Don't make these errors on your next trip.
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Thousands of hotel workers across several U.S. cities went on strike over the weekend because of COVID-19 pandemic-era cuts made to the hospitality industry that they say resulted in lower wages and higher workloads…
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Singapore group to bring ‘entry-level’ luxury to London with new hotel
Ellen Kensington marks the second addition to KOP Group’s UK portfolio following its acquisition of Charlton House in Somerset last year.
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Hospitality: A grand, rewarding career choice
Hospitality hiring trends predict an unprecedented increase, yet young students remain sceptical to pursue a career in hospitality. Seasoned hotelier Farhat Jamal dispels some of the apprehensions associated with pursuing a hospitality career…
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Apple and Google wallets are part of a plan to make the hotel room key card obsolete
Many hotel chains are racing to replace the plastic room key with digital options, including Apple Wallet and Google Wallet apps. Plastic hotel key cards have had a rough few years. During the pandemic, touch was taboo, so touchless trends…
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An upscale hotel has launched a sensual 'self love' package for $350 per night.
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UK serviced apartments: Investment and pipeline stay strong
Investment in serviced apartments is on the rise, with the UK market proving particularly attractive. In a ranking of 26 real estate sectors, serviced apartments climbed from 16th place in 2022 to ninth position in 2024, according to the Emerging…
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Hotel Loyalty Is Dying As Brands Choose Owners Over Guests
This is going to sound harsh, but I find big hotel chains to be among the more duplicitous businesses in travel. Ouch, I said it, give me bed bugs and an overcooked egg!
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Public-funded facilities offering ‘hotel’ services to be investigated
Thai Hotels Association says temples, schools and universities offering banquet and other services for profit should not be tolerated.
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Hollywood director Guillermo del Toro stays at ‘haunted’ Aberdeen hotel
From haunted bedrooms to deep-fried Mars Bars, Aberdeenshire is proving to be quite a hit with Hollywood film director Guillermo del Toro…
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Innocorn Introduces AI Kimiya Elevating Luxury Hotel Guest Interactions to New Heights
Innocorn, a trailblazer in AI innovation, is excited to unveil AI Kimiya, a cutting-edge in-room assistant designed to elevate guest experiences in the hospitality sector. AI Kimiya is poised to transform how guests interact with hotel services…
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Evergreen apologizes over Chinese flag furor at Paris hotel
The management of Taiwan's Evergreen Laurel Hotel on Thursday issued an apology for not including the Chinese flag in the Olympics decor at its Paris hotel, which had offended some of its patrons.
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Airbnb to mimic luxury hotel services to offer guests more
Accommodation rental giant wants to expand its experiences to offer services such as massages and private chefs.
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Hotels in crisis – are they ready to communicate in an emergency?
Six found dead at Grand Hyatt Bangkok.’‘Detectives investigating devastating Glasgow hotel fire’‘Woman found dead at five star Surrey hotel – man suspected of murder.’‘Hilton hotel in Paddington evacuated after laundry fire.’…
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Five Key Hospitality Trends for Attracting Tomorrow’s Travelers
Picture this: As you step up to the check-in counter at a hotel, the receptionist asks, ‘Have you stayed with us before?’ This seemingly simple question reveals a critical flaw in the hotel’s operations and shows that the hotel is falling behind in…
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My Place Hotels CEO talks evolution of extended stay, breaking the mold
With a long family history in hospitality, Ryan Rivett shares his outlook on the “desirable” extended stay segment and his strategy for My Place as it celebrates 10 years of franchising.
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The Savoy’s head concierge on the changing demands of modern hotel guests
Rahim Ismail speaks exclusively to Boutique Hotelier about new trends, his favourite memories and the most unexpected request he's ever received
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Data Analytics of Yesteryear: What Is New Is Old
Many of us go on big trips to celebrate milestones in our lives – birthdays, weddings, anniversaries, graduations, retirements.
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