Five-Star Hotels Aren’t Always Better than Four-Star Hotels. Here’s Why.
With luxury room rates on the rise, four-star hotels are finally having their moment.
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Hotel Success Today – The GM Factor
Good Vibes: When you first walk into a hotel lobby do you get a sense of the hotel? A sense of positive or negative vibes. I have seen both lately and I firmly believe it starts with the Hotel General Manager – not rocket science…
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11 Hotel Trends to Watch in 2025
2024 was a wake-up call for the hotel industry. Record performance may have stolen headlines, but the reality was less glamorous: growth rates stabilized, and staffing gaps stretched resources thin. The industry is at a tipping point. Although…
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Simon Sio grew up in humble surroundings in the heart of Macao, living in an old building directly across from what was then the city’s grandest accommodation, Hotel Central…
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The Paradox of Standards: How mastery elevates personalization in hospitality
Today’s hotel guests seek emotional connections during their stays, challenging the industry to balance authentic experiences with consistent brand standards.
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A woman in the US was left horrified after discovering that her hotel in Las Vegas added a surprise charge onto her bill which tripled the fee.
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Green certifications for hotels: what hoteliers need to know
Whether it’s LEED, BREEAM or Green Key, green certifications are no longer just a way to stand out: they have become necessary for hoteliers who wish to remain competitive while raising environmental concerns…
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Is the Emory the Most Private Hotel in the World?
It took me a while to locate the entrance to The Emory. At first, I chalked it up to my notoriously horrendous sense of direction—drop me off a few blocks from my apartment that I’ve lived in for five years, and there’s a good chance I’ll still get…
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Global hotel rate increases to ‘moderate’ in 2025 – Amex GBT
Hotel prices in key business travel cities are set to increase again in 2025 but at a slower rate than seen in previous years, according to the latest Hotel Monitor report from American Express Global Business Travel…
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S.Korea’s premium kimchi war escalated by luxury hotels
The country’s luxury hotel and casino operator Paradise has jumped into the premium kimchi retail business.
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Why Are Hotel Sheets Always White? We Asked the Experts
Ever wonder why most hotels use white sheets? We've got the answer.
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Rotana, one of the leading hotel management companies in the Middle East, Africa, South Asia, and Eastern Europe, is excited to announce the appointment of Ugur Talayhan as Country Manager for Türkiye, Eastern and Central Europe, effective September…
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In this Houston hotel spa massage, 3 people work in harmony
Imagine falling asleep. The slow process of turning your brain off, and the involuntary jerk as your body finally fades into relaxation. During the Thompson Spa’s new Trio Luxe service, where three masseuses massage your body in synchronized…
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Bernadotte & Kylberg unveils own-label furniture in nature-inspired Arken hotel
The design duo of Prince Carl Philip of Sweden and Oscar Kylberg have designed landscape-like interiors for a hotel in a Swedish nature reserve, featuring their first own-label furniture collection.
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Hotel Sales Training Lessons Learned From A Top-Tier Real-World Practitioner
While being a sales trainer for a diversity of lodging providers certainly keeps me in touch with what’s going on in the profession of hotel sales these days, I always capitalize on every opportunity to gain insights from real-world practitioners…
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The Trump Organization wants to open a luxury hotel in the heart of Israel
Donald Trump’s family business tried to open a luxury hotel in Jerusalem, Israel, according to a report.
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What It’s Like to Be an Undercover Luxury-Hotel Inspector
“I’ve had to spill something on my clothes so I could send it down to get cleaned by laundry.
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Choice Hotels introduces Lobby in a Box modular design package
Choice Hotels International has introduced a new modular design package, Lobby in a Box, to enhance extended stay hotel conversions for its Suburban Studios and MainStay Suites brands.
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