What It’s Like to Be an Undercover Luxury-Hotel Inspector
“I’ve had to spill something on my clothes so I could send it down to get cleaned by laundry.
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Meet Bengaluru hotel's work-from-home receptionist. Netizens debate over innovation vs inconvenience
A Bengaluru hotel recently introduced a virtual receptionist, where guest services are managed remotely via video conference, prompting mixed reactions online. Ananya Narang, CEO of Entourage, shared her surprise at checking into a hotel with no…
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Why I'd be the best hotel inspector, if Michelin Keys have a vacancy going
Earlier this week, the inaugural UK and Ireland Michelin Keys were announced. These are the hotel equivalent of a star for restaurants, with ratings of one (a very special stay), two (an exceptional stay) or three keys (an extraordinary stay)…
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Counting the Cost of Contactless
Today’s hotels are embracing the contact-free revolution, seeking to meet the expectations of health-conscious travellers by minimising physical contact and enhancing hygiene protocols…
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U.S, France and Italy Witness a Surge in Luxury Hotel Costs with $1,000-Plus Nightly Fees
The luxury hotel market is experiencing an upscale transformation, with a significant increase in the number of properties worldwide setting their average room rates at $1,000 or more.
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Welcome to the luxury hotel built on top of petrol station
Staying the night above a petrol station and car wash may not be everyone’s idea of the perfect luxury break. However, forecourt owners Rahila and Danny Ahmed insist their nine-bedroom boutique hotel, built over their Gulf site in Birmingham, has…
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From lotions to linens: How hotel marketplaces can boost guest loyalty
Four Seasons’ bed linens and JW Marriott’s shampoo aren’t just for guests staying in the hotels anymore. The items are available for sale on dedicated websites, so customers can cozy up in Four Seasons sheets at home, or wash their hair with JW…
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What are Spain's controversial new rules for registering hotel guests?
Hoteliers and travel agencies have warned that controversial new hotel registration rules in Spain are not only difficult to implement but will make holidays more expensive for travellers and could hurt the tourism sector's competitiveness abroad…
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Naturist pals strip off for 260-mile journey naked tandem bike ride – they caused a stir
Two mates have been turning heads as they embark on a six-day tandem bike ride, completely in the buff. Neil Cox, 36, and his pal, J Antic, 25, kicked off their daring 260-mile journey from Gloucester to Land's End, Cornwall, stark naked last…
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Hyatt Place’s Ongoing Breakfast Test: Will $14 Charges Replace Free Morning Meals?
Hyatt ended free, full breakfast at Hyatt Place properties as a brand standard guarantee during the pandemic.
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The Wildest Items People Have Left Behind In Hotel Rooms
A new global survey reveals some of the oddest things guests have forgotten during travel — and some of them will make your jaw drop.
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Are you a hotel buffet bandit?
Last week, on a Swedish train somewhere between Linkoping and Mjolby, as I struggled to open a bag of cheesy doofers that was to serve as my lunch, my travel companions began unwrapping their own picnics. Some, like me, had made hasty and…
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Hotel Staff Reveal The 6 Biggest Mistakes Guests Make During Their Stay
Want a premium hotel experience? Don't make these errors on your next trip.
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Thousands of hotel workers across several U.S. cities went on strike over the weekend because of COVID-19 pandemic-era cuts made to the hospitality industry that they say resulted in lower wages and higher workloads…
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Singapore group to bring ‘entry-level’ luxury to London with new hotel
Ellen Kensington marks the second addition to KOP Group’s UK portfolio following its acquisition of Charlton House in Somerset last year.
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Hospitality: A grand, rewarding career choice
Hospitality hiring trends predict an unprecedented increase, yet young students remain sceptical to pursue a career in hospitality. Seasoned hotelier Farhat Jamal dispels some of the apprehensions associated with pursuing a hospitality career…
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Apple and Google wallets are part of a plan to make the hotel room key card obsolete
Many hotel chains are racing to replace the plastic room key with digital options, including Apple Wallet and Google Wallet apps. Plastic hotel key cards have had a rough few years. During the pandemic, touch was taboo, so touchless trends…
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An upscale hotel has launched a sensual 'self love' package for $350 per night.
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