Solar powered hotel opens in Exeter
Zeal Hotels has opened the first in a planned series of net-zero hotels, designed to operate entirely on renewable energy.
read more
By tag
Select Tags:
Extended-stay hotels are here for the long haul. It’s why brands are crowding in
The extended-stay hotel segment is still having its moment. In fact, its shine may have never been brighter. The asset class, characterized by long stays, from several days, to weeks, to months, and design elements, such as in-room kitchens and…
read more
Four-star hotel in Spain fined for scanning guest's ID card
The Spanish data protection agency (AEPD) said that this practice during the check-in process at accommodation establishments constitutes an "excessive processing of personal data"
read more
OTAs Undercut Hotel Direct Rates in 75% of Searches
Biannual World Parity Monitor reveals the scale of price pressure on hotel direct channels — and where hotels still hold the advantage
read more
Deanonymize Your Guests to Improve Guest Hospitality Experiences
As I make the rounds conducting hospitality industry training, I sense that more and more hoteliers are truly understanding the difference between “guest service excellence” and “hospitality.”
read more
The Gulf investors who are shaping global tourism
From London’s Park Lane to island resorts in the Indian Ocean, Gulf investors are steadily expanding their footprint in some of the world’s most prestigious hospitality assets.
read more
At the Future Hospitality Summit (FHS) 2025 in Saudi Arabia, Jean-Baptiste Recher, the Chief Development Officer (CDO) of Accor, shared insights into the company’s ambitious luxury hotel projects and how they are aligning with Saudi Arabia’s Vision…
read more
Why Hilton is confident about continued NUG growth
Hilton CEO Chris Nassetta said the growth should come organically, adding that the company wants to add more brands this year.
read more
What is the Gen Z stare — and why should hospitality owners care?
Forget quiet quitting; Gen Z, the proprietors of every TikTok workplace trend, are now calling themselves out with a new term you’re about to hear everywhere: the Gen Z stare.
read more
Omni Hotels duck RICO claims from private villa owners
The "villa" owners had accused the Omni La Costa Resort and Spa of a pricing scheme that drove more guests to the resort's own rooms over their swanky villas.
read more
Premier Inn should loosen up a little as it expands
Whitbread’s budget chain keeps tight control of its UK hotels but needs more flexibility overseas
read more
The Five Stages of Rate Parity Acceptance
Rate parity is an evergreen topic. I wrote an article on rate parity for hotels in 2023, and all the way back in 2015. It’s an issue that seems to stir up a lot of concern at the asset management and property levels…
read more
Fitness & Wellness Brands Must Embrace Hospitality Principles, Leaders Say
As new technology continues to proliferate, top executives believe brands that hone in on the human touch will win in 2025 and beyond
read more
Hospitality industry hiring crisis reaches new heights
Many activities undertaken in leisure time in the U.S., including eating out, traveling and recreation, depend on a large workforce. Data from the U.S…
read more
The case for mixed-use hospitality
The evolution of leisure real estate is well underway, driven by shifts in consumer demand and an increasing desire for flexible spaces that combine multiple asset classes. As the middle class expands globally and remote working culture becomes…
read more
Turn empty London office blocks into ‘late-night party zones’, report suggests
Creative studio says financial districts deserted in working-from-home shift could host revitalised nightlife sector
read more
The Growing Role of Indoor Plants in Hotel Spaces: More Than Just Decoration
In recent years, indoor plants have become more than just decorative items in hotel interiors. They have evolved into important elements that contribute to wellness, sustainability, and the overall guest experience. This shift reflects a growing…
read more
'Where is Arabic?' UAE residents push for menus in national language
More young Arabs in the UAE are calling out restaurants and cafés that offer menus only in English. What began as a campaign led by Emiratis concerned about older citizens is now evolving into a broader push by younger residents, who say the absence…
read more