Technology

As travelers rush to book their summer getaways, Booking.com's internet safety boss says watch out for supercharged AI scams.
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Foxhills Club & Resort is proud to announce the installation of Crave Interactive’s state-of-the-art tablets in all guest rooms, further enhancing the luxurious guest experience the resort is known for. These tablets feature one-touch dialling to…
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Aiello is thrilled to introduce its advanced Aiello Voice Assistant (AVA) to the Singapore hospitality scene, launching exclusively at The Orchard Hotel Singapore. 
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Cvent unveiled new AI-powered solutions within the Cvent Supplier Network (CSN), including a natural language search feature.
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It’s been a busy spring in the travel world, with product rollouts from Expedia Group, Google and OpenAI, among others. So when more than 500 travel insiders gathered in Barcelona Monday for the start of the 2024 Phocuswright Europe conference…
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 The Access Group, a $1.3bn+ business management software provider, has added global hotel and casino technology specialist SHR to its expanding AI-powered end-to-end platform for hotels.
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Where should the hospitality industry be putting its technology investment? Cloud computing? Artificial intelligence? Sunsetting legacy technology? What are the priorities and is it spending enough?
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HotelTechReport, the leading online buying platform for hotel technology, has announced that it has surpassed 50,000 authentic product reviews. This milestone represents a significant achievement for the hotel software community, underscoring the…
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As we rely more on computers to help with everything, bad actors try to get their hands on more personal or financially damaging data.
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Are you traveling soon? Hotel USB ports offer a seemingly simple solution for you to charge your devices without the need to haul around bulky adapters or power bricks.
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In March 2024, visionary leader Elon Musk opened another artificial intelligence startup, xAI, as an open-source challenge to ChatGPT, which is owned by OpenAI. Then IBM announced it was slashing its staff size in its increasing adoption of…
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Personalization viewed as a key driver of commercial value for hoteliers, as 85% of hoteliers feel it could help deliver in excess of 5% in incremental revenue
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 Using more robots to close labor gaps in the hospitality industry may backfire and cause more human workers to quit, according to a Washington State University study.
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A team of UK-based engineers have developed game changing new technology that promises to revolutionize access to safe, clean drinking water for millions of people worldwide.
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AI-powered in-room tablets with WiFi detection built into the platform can identify in real time just how healthy the WiFi connection is in each room.
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Balancing inventory management and overbooking is crucial across the hotel industry to maximise occupancy and revenue.
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SevenRooms CEO Joel Montaniel speaks about how his CRM company helps restaurants redefine their relationship with customers.
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Authorities in several major Chinese cities have ordered hotels to stop using facial recognition technology to verify the identity of guests in a sign the government is responding to public concerns over privacy, financial news site Caixin reported…
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Daixin ransomware gang claims responsibility for the attack. Plus, cybersecurity experts offer some advice.
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Learn how digital tipping fosters higher wages, feedback, and talent retention in the hospitality sector.
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Salesforce, an AI CRM, announced an expanded relationship with IHG Hotels & Resorts, a global hotel company with more than 6,000 hotels across 19 global brands, to drive guest loyalty through its IHG One Rewards program and unlock efficiencies…
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Industry experts weigh in on why they think restaurant IT budgets are increasing and how that tech spend will affect the industry.
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Guesty, a leading software platform for property management in the short-term rental (STR) and hospitality sector, has announced a Series F funding round of $130 million. The round was spearheaded by KKR, a global investment firm, with Inovia…
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Within a hotel organization’s finance and accounting departments, the importance of system integration cannot be overstated. Ensuring that all elements of the tech stack complement each other’s capabilities not only streamlines critical property…
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