Technology

Italy is taking strong steps to protect its tourism industry by targeting fake hotel and restaurant reviews with new laws.
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Pudu Robotics, a global leader in service robotics sector, has officially unveiled FlashBot Arm, an innovative Semi-Humanoid Embodied AI Service Robot tailored specifically for commercial service environments…
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The way travelers book hotels is changing, and mobile is leading the way. More than ever, guests are turning to their smartphones to research, compare, and secure reservations. According to GuestCentric (2024), more than 50% of hotel bookings are…
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A new phishing campaign that uses the fake CAPTCHA websites we reported about recently is targeting hotel staff in a likely attempt to access customer data, according to research from ThreatDown.
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Recently Revfine asked its Panel of Digital Marketing Experts the question What are your top suggestions and best practices for using AI in hotel marketing activities (e.g., communication, data analysis, etc.)…
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Security threats are increasing in the hospitality industry. In the past year, over a third of hotel businesses have reported a rise in fraud attempts, while the proportion of guests concerned about booking fraud is as high as 71%. Among those who…
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Advisors and investment banks are expecting a significant increase in hospitality and travel tech dealmaking in 2025 and beyond.
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As the hospitality industry faces new identity verification regulations across Europe, there is pressure on hotels to adopt digital identity solutions. As Spain’s hospitality industry learned in November, new legal requirements can be challenging…
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Business intelligence is evolving from static reporting to custom commercial insights. For revenue managers, this means transforming how we analyze, visualize, and act on data. Here are the key trends reshaping our field…
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Wyndham Hotels & Resorts is heading into the debit card space with the launch Monday of the Wyndham Rewards Debit Card, a move that signals a shift in how hotel loyalty programs engage with younger travelers…
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Hotel and hostel workers are being tricked into downloading credential-stealing malware by cybercriminals impersonating Booking.com.
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A lack of proper checks is leaving Booking.com wide open to scammers, according to an investigation by Which?.The consumer champion has called for the holiday booking platform to do more to prevent fraud on its site ahead of the Online Safety Act…
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At MWC Barcelona, Huawei and Meliá Hotels International Launched the Global Smart Hotel Showcase at Torre Melina Gran Meliá hotel, a high-end luxury brand of Meliá. This showcase fosters innovations in smart hotel network connectivity and…
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Madoc Batters likes a challenge. As head of cloud and IT security at Warner Leisure Hotels, he’s inherited a big task – leading the UK hotel chain on a digital transformation journey, including moving the business to the cloud to build a platform…
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Technology giveth and technology taketh away. For travel advisors, the technology provided by third-party companies that consolidate hotel commission payments has moved increasingly toward the "taketh" side over the years…
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The absence of human factor can be an attraction for younger generations.
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Content marketing includes content and descriptions about the property, its amenities, services, calendar of events, destination, activities and attractions that are being delivered to targeted audiences through various communication and media…
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Switching your hotel software can feel overwhelming, with concerns about downtime, staff training, resistance to change, and potential disruptions. It’s easy to see a tech upgrade as a complex and stressful process. However, modernizing your hotel…
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The hospitality and tech industries are navigating a liminal space where the boundaries between human and artificial are increasingly blurred. Generative AI, hyper-personalization, and digital workers are not merely disrupting established norms but…
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A recent discussion on Hospitality Net’s World Panel has reignited the debate over whether differentiating hotel pricing based on a traveler’s geographic location is a prudent revenue management strategy or an ethically fraught practice…
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Family-owned Icelandic hospitality company Íslandshótel launched in 1992 when it opened Hotel Reykjavík in the capital with just 30 rooms. Today, with 18 properties and 2,000 rooms, the company is Iceland’s largest hotel chain…
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With an estimated 1 in 3 adults experiencing sleep disorders and the sleep technology market projected to add over $400 billion by 2028, the hospitality industry stands at the cusp of a revolution in guest experience…
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Preferabli, the AI-driven product discovery platform for wine, spirits, and food, has announced its acquisition of Napa-based Libation Labs, a direct-to-consumer loyalty platform known for its app, Cuvée…
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With a base price of $300 per night, Otonomus hopes to mimic the Airbnb model—but with more AI-enabled customization.
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