Technology

As we rely more on computers to help with everything, bad actors try to get their hands on more personal or financially damaging data.
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Are you traveling soon? Hotel USB ports offer a seemingly simple solution for you to charge your devices without the need to haul around bulky adapters or power bricks.
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In March 2024, visionary leader Elon Musk opened another artificial intelligence startup, xAI, as an open-source challenge to ChatGPT, which is owned by OpenAI. Then IBM announced it was slashing its staff size in its increasing adoption of…
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Personalization viewed as a key driver of commercial value for hoteliers, as 85% of hoteliers feel it could help deliver in excess of 5% in incremental revenue
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 Using more robots to close labor gaps in the hospitality industry may backfire and cause more human workers to quit, according to a Washington State University study.
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A team of UK-based engineers have developed game changing new technology that promises to revolutionize access to safe, clean drinking water for millions of people worldwide.
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AI-powered in-room tablets with WiFi detection built into the platform can identify in real time just how healthy the WiFi connection is in each room.
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Balancing inventory management and overbooking is crucial across the hotel industry to maximise occupancy and revenue.
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SevenRooms CEO Joel Montaniel speaks about how his CRM company helps restaurants redefine their relationship with customers.
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Authorities in several major Chinese cities have ordered hotels to stop using facial recognition technology to verify the identity of guests in a sign the government is responding to public concerns over privacy, financial news site Caixin reported…
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Daixin ransomware gang claims responsibility for the attack. Plus, cybersecurity experts offer some advice.
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Learn how digital tipping fosters higher wages, feedback, and talent retention in the hospitality sector.
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Salesforce, an AI CRM, announced an expanded relationship with IHG Hotels & Resorts, a global hotel company with more than 6,000 hotels across 19 global brands, to drive guest loyalty through its IHG One Rewards program and unlock efficiencies…
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Industry experts weigh in on why they think restaurant IT budgets are increasing and how that tech spend will affect the industry.
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Guesty, a leading software platform for property management in the short-term rental (STR) and hospitality sector, has announced a Series F funding round of $130 million. The round was spearheaded by KKR, a global investment firm, with Inovia…
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Within a hotel organization’s finance and accounting departments, the importance of system integration cannot be overstated. Ensuring that all elements of the tech stack complement each other’s capabilities not only streamlines critical property…
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New research has uncovered the significant influence of air conditioning and ventilation on top-tier hospitality experiences, emphasising the vital role of air as a wellness trend gaining traction within the industry…
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Today, Track This Hotel announced the launch of its platform to help travelers manage hotel booking costs more effectively. By monitoring hotel rates after booking, the service alerts users to potential savings, offering a practical solution in a…
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Digital guest keys have come of age, overcoming many early hurdles, including technical issues, compatibility, and user adoption. Today, digital keys, accessed through a guest's smartphone, are becoming commonplace at upscale hotels and resorts and…
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In the wake of a recent cyberattack on Omni Hotels & Resorts that prompted a "shut down [of] its systems to protect and contain its data," experts are reminding people of the actions guests can take to preserve their digital safety and weighing in…
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eLearning – electronic learning or web-based training – is increasingly being leveraged for hospitality training and has seen a significant uptake by hospitality establishments and training schools.
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A self-service check-in terminal used in a German Ibis budget hotel was found leaking hotel room keycodes, and the researcher behind the discovery claims the issue could potentially affect hotels around Europe…
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Generative artificial intelligence has been a constant headline-maker in the travel tech world through the past year. So, it’s no surprise many industry experts believe the technology has the power to change processes on the whole, including in how…
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While PBX systems utilizing Voice over Internet Protocol (VoIP) networks are ideal for general hotel communication, emergency communications paths within the elevator must meet unique code requirements and require special attention as it pertains to…
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