Technology

The CEOs of the U.S.'s two largest travel agencies, Booking Holdings and Expedia Group, say they are bullish on the potential of generative artificial intelligence (AI) but warn that the nascent technology still needs refinement…
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A new reputation marketing solution powered by GPT-4 technology has been announced by ReviewReplyGPT, leveraging AI to craft review responses.
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Iberostar Hotels & Resorts have cut food waste by 28% in the first half of 2023, thanks to an on-going partnership with Winnow and its artificial intelligence technology…
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The hospitality industry has been embracing technology throughout the rise of the digital age. After all, these tools can help support everything from more effective marketing campaigns to greater operational efficiency…
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Nirav Akshay Oza, CEO, Efcee Hotels explores the latest trends that are shaping the high-end hotel industry. The high-end hotel industry has always been synonymous with opulence, exclusivity, and exceptional service…
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Facial recognition technology has gained significant attention in recent years for its potential applications in various industries…
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A contactless experience with no hotel staff around. A dream come true, or a nightmare?
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In the ever-evolving world of hospitality, the rise of robotic staff is a trend that is rapidly gaining momentum. As technology continues to advance, hotels around the globe are embracing the future by integrating robots into their workforce…
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With WooHoo® Voice AI technologies integrated with GoTickin, hotel guests can now directly request amenities like toiletries and room maintenance along with food & beverages, room controls, etc. through a simple voice or touch command…
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The State of Travel 2023 report, published last month by Skift Research, contains more than 250 insights. But there was one statistic that stood out for us: the low adoption (10%) of guest messaging platforms by hotels worldwide…
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JOHANNESBURG, South Africa, Aug. 3, 2023 /PRNewswire/ -- Sojern, the leading travel marketing platform, and Profitroom, a globally renowned award-winning booking and technology platform, today announced a new collaboration…
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The hospitality industry is undergoing a significant digital transformation, and one of the most promising developments is the rise of contactless check-in. After COVID, contactless check-in is a necessity…
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A more efficient hotel labor management, two-way integration provides a comprehensive view of forecasting, scheduling and actual labor hours that enables hoteliers to make proactive staffing decisions based on up-to-date data…
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Transparent Energy, founded in 2009, specializes in helping hotels and other large energy buyers procure the electricity, natural gas, and renewables they need to run their businesses…
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IHG Hotels & Resorts, one of the world’s leading hospitality companies, is proud to introduce voco Zeal Exeter Science Park in partnership with Zeal Hotels – the first lifecycle net zero carbon hotel for both businesses…
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Knightscope (NASDAQ: KSCP), a leading developer of autonomous security robots (“ASRs”) and blue light emergency communication systems, has deployed another K5 ASR; the robot was sent to a hotel in Vancouver, Washington…
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The travel industry is ripe for virtual disruption, and the metaverse presents a $20 billion opportunity—but some benefits are more assured than others.
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Hapi, a hospitality industry platform for fast and cost-effective connectivity between technology systems, has introduced a new infrastructure in partnership with AWS that is providing hotel companies access to critical guest and transactional data…
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Expert explains how to avoid being hacked this vacation season
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When we launched Travelocity in 1996, it had state-of-the-art design and, along with Expedia and others, it created the largest category of e-commerce.
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Google is gearing up for the summer travel season. The company on Monday announced new tools to help travelers save money on their flights with a price guarantee, browse hotels more easily and stay organized as they search for that ideal getaway…
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The U.S. charging network is 460k chargers short of meeting demand for EV drivers in coming years. Hotels could help fill that demand.
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There is no set formula for an optimal distribution mix that applies to all hotels…
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Strides in artificial intelligence will enable Hilton and many others to enhance and speed personalization efforts. You ain't seen nothing yet.
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