Swillhouse revelations are the end result of the glorification of hospitality’s toxic culture
From my first job to my last, hospitality businesses have not always been a safe or equal spaces for women. The Swillhouse story is a stark reminder that a toxic culture still prevails in hospitality.
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There is no one at reception when I arrive at the hotel in a small town about 50km from Dublin, so I go to the bar and, as instructed, ask for the duty manager. “Miša, do you know where James is?” the young waiter calls to a passing colleague – in…
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7 trending revenue streams for your hotel in 2024
As the hospitality industry continues to evolve in response to shifting consumer preferences and technological advancements, hotels are redefining their approach to revenue generation. Recognizing the need to adapt and diversify, forward-thinking…
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Forget the 4-day week. Mexican workers are fighting the 6-day week
On a recent Friday, like nearly every day, Maricela de la Cruz woke up at 5 a.m. She caught two buses to get from her parents’ modest apartment on the outskirts of Cancún to the J.W. Marriott Resort & Spa…
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