The Biggest Drawback of Every Major Hotel Rewards Program
Hotel loyalty programs are easy to appreciate in theory: Earn points, get rewarded, stay loyal, and reap the benefits. The reality is a little messier.
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The Biggest Drawback of Every Major Hotel Rewards Program
Hotel loyalty programs are easy to appreciate in theory: Earn points, get rewarded, stay loyal, and reap the benefits. The reality is a little messier.
read more
Luxury Hotel Rate Inflation: What Is Driving This Frustrating Trend?
Across the board, we’ve seen a lot of inflation in recent years, particularly since the start of the pandemic. Admittedly inflation hasn’t impacted all parts of the economy equally.
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Asset-light only works if someone else owns the asset. And that’s the concern.
Sometimes, it’s the most obvious thing that is overlooked. For all the talk in the hotel industry around asset-light this and asset-light that, there is the other side: somebody has to hold the asset to make it all work. And it took an asset-light…
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JLL's global real estate - Hotel perspective, February 2026
JLL's regular view on global real estate dynamics, covering: investment, hotels, office, logistics, retail and living, as well as CRE market trends.
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The 2026 ALIS Conference made one thing clear: the hotel industry is navigating an unusual moment where capital is plentiful, deal flow is scarce, and the operating landscape is rapidly and constantly shifting. Optimism was evident but grounded…
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Ten Big Longevity Trends and Their Hotel Applications for 2026
With the perfunctory New Year’s resolutions soon approaching, everyone is looking to starting fresh in 2026. For the hotel world, the appropriate adage is: “As one does at home, one will soon from their chosen travel accommodations.”…
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The Soul of Service: A Timely Lesson in Luxury Hospitality Leadership
On Wednesday I had the privilege of listening to Horst Schulze deliver the keynote at the International Luxury Hotel Association (ILHA) event. It was, in a word, a reaffirmation of my own values regarding luxury hospitality leadership…
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Why so many hotel owners are making the switch to third-party managers
A growing number of hotel companies are shifting day-to-day management activities from hotel brand managers to third-party management companies.
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How Employee Wellness Is Becoming Hospitality’s Most Valuable Amenity
Hotels like Grand Hyatt Taipei now offer therapy dogs and listening sessions. The payoff? A productivity jump, lower turnover, and better customer service.
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One of the recent trends in the hotel industry is 'decorating a swimming pool'
The swimming pool, which used to be a simple leisure space, is evolving into an immersive content space that combines media art.
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Egypt 'Extremely Challenged' by Hotel Rooms Shortage, Says Tourism Minister
Egypt says it needs 250,000 more hotel rooms to be constructed if its to hit its tourism goals for the next decade.
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4 ways hospitality HR teams are taking the lead
The hospitality industry is at a crossroads, with HR leaders playing a pivotal role in addressing workforce challenges and driving strategic transformation. From combating high turnover rates and seasonal hiring challenges to leveraging digital…
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How Trump tariffs will impact US hotels with higher costs, lower demand and delayed expansion
President Trump’s new tariffs are predicted to have a huge impact on the US hotel industry and potentially on occupancy rates if it drives up the price of a room.
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Hospitality maintains investment case amid bond yield volatility
The prospect of interest rate cuts around the globe has cheered real estate and bond investors in equal measure. While hospitality investors see lower capital costs supporting further investment activity and asset values, for bond backers, fixed…
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Luxury and hotel stocks are all the rage as tourists flock to Japan
A growing number of companies, including a seller of vintage goods and a budget hotel chain, are poised for a strong 2025 as increased demand from foreign nationals boosts earnings outlooks. Japan welcomed almost 37 million inbound visitors in 2024…
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Luxury hotels enter kimchi business to diversify revenue sources
More Koreans buy premium kimchi instead of making it
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Hundreds of high profile pubs and clubs won't celebrate Australia Day after the country's second biggest hospitality giant vetoed commemorating the national day.
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