What It’s Like to Be an Undercover Luxury-Hotel Inspector
“I’ve had to spill something on my clothes so I could send it down to get cleaned by laundry.
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What It’s Like to Be an Undercover Luxury-Hotel Inspector
“I’ve had to spill something on my clothes so I could send it down to get cleaned by laundry.
read more
Are you a hotel buffet bandit?
Last week, on a Swedish train somewhere between Linkoping and Mjolby, as I struggled to open a bag of cheesy doofers that was to serve as my lunch, my travel companions began unwrapping their own picnics. Some, like me, had made hasty and…
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Singapore group to bring ‘entry-level’ luxury to London with new hotel
Ellen Kensington marks the second addition to KOP Group’s UK portfolio following its acquisition of Charlton House in Somerset last year.
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Hospitality: A grand, rewarding career choice
Hospitality hiring trends predict an unprecedented increase, yet young students remain sceptical to pursue a career in hospitality. Seasoned hotelier Farhat Jamal dispels some of the apprehensions associated with pursuing a hospitality career…
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An upscale hotel has launched a sensual 'self love' package for $350 per night.
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What’s behind Guldsmeden Hotels’ industry leading sustainability stance?
Nestled in the heart of Berlin is Lulu Guldsmeden, a charming hotel that blends a warm atmosphere with spacious, eye-catching rooms and a focus on sustainability.
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7 Steps to Convert Digital Nomads into Digital Revenue with Mobile Ordering
As the digital nomad demographic grows, hotels have a unique opportunity to transform underutilized spaces and boost revenue through innovative F&B mobile ordering solutions.
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Robot-phobia could exacerbate hotel, restaurant labor shortage
Using more robots to close labor gaps in the hospitality industry may backfire and cause more human workers to quit, according to a Washington State University study.
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Hotel check-in terminal bug spews out access codes for guest rooms
A self-service check-in terminal used in a German Ibis budget hotel was found leaking hotel room keycodes, and the researcher behind the discovery claims the issue could potentially affect hotels around Europe…
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Security Flaw Can Open Over 3 Million Door Locks, Mainly at Hotels
According to security researchers, the flaw can let a hacker unlock door systems from Dormakaba's Saflok brand, which is used across numerous hotel properties.
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There’s one thing a hotel website can never tell you about a property - OPINION
In a very clever recent brand campaign, Small Luxury Hotels (SLH) identified six types of travellers and teamed them with hotel experts to find the hotels that best suited their personalities.
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Only 2 days left to enter the Caterer Middle East Awards 2023 – Make your nominations now
Nominations are open until Friday, August 4, 2023 - Twenty five categories make up this year’s awards. Those entering are able to enter more than one category and enter the same category with different case studies multiple times…
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Customer Service Secrets from the Five-Star Hospitality Industry
Every business can benefit from treating customers like five-star guests.
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