IHG launches US beta of AI search across digital channels
The new search tool allows travellers to enter requests in everyday language rather than relying only on standard filters.
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AI summaries of Tripadvisor hotel reviews understate complaints, investigation finds
Tripadvisor’s new AI-generated review summaries for hotels have not picked up on reports of food poisoning, sexual harassment and hygiene failures, an investigation has found.
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New EU standards aim to curb fake hotel reviews
The European Commission has launched a new Code of Conduct on online hotel reviews to address fake and misleading feedback.
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For years, hotel digital marketing optimization was largely an engineering problem with a predictable playbook: feed conversion signals into ad platforms, refine audiences and bidding, attribute outcomes across touchpoints and scale spend where…
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Travelers, beware: Netflix just killed the ability to cast content from your phone to TVs
For years, the ritual was simple: Check into your hotel room, connect your phone to the Wi-Fi, and tap a single button to beam the latest season of Stranger Things directly to the TV. It was a relatively frictionless way to bypass clunky hotel…
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Secret Service, 1,000 hotel rooms and The Beast: How US presidential overseas travel is planned
Even low-risk trips mean bringing bags of Trump's blood, and there's always someone carrying the 'nuclear football'
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